Outside Server

Invited Clubs; Hendersonville (TN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Disability insurance

401(k) retirement plan

Generous PTO

Job summary

Invited Clubs is seeking an Outside Server to deliver exceptional food and beverage service to members and guests in a premier hospitality setting. The role emphasizes warm welcomes, magical moments, and fond farewells while supporting daily dining operations and team collaboration.

The position requires prior F&B service experience, valid Food Handler and Alcohol Server certifications, and completion of Invited’s F&B Service Training.

Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Responsibilities

• Maintain high standards of service following Invited F&B standards.
• Provide food and beverage service to members/guests in a timely manner.
• Develop complete knowledge of the menu, including daily features and specials.
• Greet members by name and provide a warm welcome.
• Support teammates to ensure a seamless member/guest experience.
• Handle member/guest complaints with service recovery techniques.

Skills

Food & Beverage experience

Excellent communication

Follow instructions

Education

High school diploma

Tools

Food Handler Certification

Alcohol Server Certification

Invited F&B Training

Job description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business. Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our clubs offer first‑class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities, fitness centers, and much more.

Job Summary

Outside Server is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Invited’s service standards. This role focuses on consistently applying the 3‑steps of service—warm welcomes, magic moments, and fond farewells. Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention. As a non‑lead role, Server 1 also supports the overall operations of the dining area and assists in service duties as required.

Reporting Structure

• Reports to the F&B Director, Banquet Manager or Restaurant Manager

Day to Day

• Maintain high standards of service, following the Invited F&B service training program.
• Provide food and beverage service to members/guests, executing orders in a timely manner.
• Ensure a complete knowledge of the à la carte menu, including daily features and specials.
• Greet members by name and provide a warm welcome, making them feel at home.
• Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
• Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
• Complete daily assignments and side work, ensuring work areas are organized, clean, and well‑stocked.
• Follow club standards for cleanliness, organization, and safety.
• Support management by completing additional duties as assigned.

Additional Duties

• Assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

Preferred Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools / Equipment

• Trays
• POS System
• Bottle Opener
• Wine Tool

Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

What We Offer

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part‑time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.