About the Company
The San Lorenzo Lumber and Home Centers are conveniently located throughout the Santa Cruz area, offering both homeowners and contractors complete customer service. Our sales staff can help select the proper hardware, tools and supplies needed for just about any project. Today, San Lorenzo Lumber & Home Centers is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S.
Purpose
Demonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer’s needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
Essential Duties and Responsibilities
- Represent the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.
- Develop sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client’s engineer or architect of record and conveying needs and changes to technical staff and management.
- Troubleshoot field issues which may be difficult to resolve or are complex in nature.
- Effectively plan and conduct sales presentations for current and prospective customers. Design professional demonstrations or presentations of company products and services and provide clarification on how we can meet their specific needs.
- Research, identify and solicit new customers. Generate sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company’s products and services.
- Continuously update customers on products and services and provide explanations how these products and services meet current or future customer requirements.
- Participate in a leadership role, such as chairing meetings, acting in the Sales Manager’s capacity during his/her absence and helping train and develop less experienced members of the sales staff.
- May provide training to less experienced Outside Sales Reps.
- Prepare recurring and special reports, forms or other documentation for management, as required.
- Enhance knowledge of sales techniques and expand product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.
- Plan and pace own work efficiency in order to meet daily, weekly, project or team-related productivity goals.
- Understand and observe all safety procedures and practices in order to prevent injury to self or coworkers. Attend periodic safety meetings as required. May recommend changes to improve safety procedures.
- Carry out other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Minimum Requirements
- Bachelor’s degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
Competencies
- In-depth knowledge of company products, services, production processes and product standards.
- In-depth understanding of policies and procedures relating to sales and customer service.
- Ability to maintain confidentiality regarding sensitive information, including company information and customer-specific information.
- Demonstrated professionalism, diplomacy and tact to portray the company in a positive manner.
- Highly effective selling skills.
- Ability to achieve aggressive sales goals and objectives.
- Highly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topic.
- Ability to prioritize work, manage time effectively and work unsupervised.
- Well-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levels.
- Ability to utilize background and experience to provide training and development to less experienced Outside Sales Reps.
- Attention to detail.
- Proficiency in Office Suite.
- Valid driver’s license.
Work Environment / Physical Activity
- Subject to both typical office environment and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and and on occasion up to 80 pounds.
- Work is performed on both company and customer sites and involves driving to customer locations.
Benefits
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives.
Equal Opportunity / ADA Accommodations
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.