Outside Sales Representative - Philadelphia

The Home Depot

New York (NY)

On-site

USD 65,000 - 90,000

Full time

5 days ago

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Job summary

The Home Depot is seeking an Outside Sales Representative (OSR) to drive incremental sales and manage key accounts within the Pro segment. The role emphasizes Complex Business expansion, new business development, and utilization of Salesforce to manage a robust sales pipeline.

Ideal candidates will have 2+ years in account or sales management, strong communication and negotiation skills, and experience in home improvement industries.

Qualifications

Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Proficient in Microsoft Office Suite.
2+ years account management or sales management experience.
2+ years home improvement or home building industry experience.
Demonstrates strong ability to create and cultivate active networks of relationships.

Responsibilities

Drive incremental sales growth and profitability through account relationships.
Cultivate net new sales relationships and drive Complex Business expansion.
Utilize Salesforce to plan sales calls, manage communications, and maintain a healthy pipeline.
Prospect for new business using leads from internal and field sources.

Skills

Communication skills

Negotiation

Relationship building

Sales persuasion

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Position Purpose

The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.

Key Responsibilities

10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

Direct Manager/Direct Reports

This Position typically reports to the Pro Sales Manager.

This Has 0 Direct Reports.

Travel Requirements

Typically requires overnight travel 20% to 50% of the time.

Physical Requirements

Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications

Must be 18 years of age or older
Must be legally permitted to work in the United States

Preferred Qualifications

Working knowledge of Microsoft Office Suite
5 years of professional work experience
2 years account management/sales management experience
2 plus years home improvement or home building industry experience
Successful professional growth in a high-paced retail environment
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
Ability to leverage relationships to accomplish sales and profitability goals
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
Strong leadership and negotiation skills; ability to persuade or influence others
Excellent communication skills (verbal, written) and able to communicate globally