Outside Sales Representative - Chicago

The Home Depot; Springfield (IL); Presencial; USD 71.000 - 85.000; Jornada completa

Descripción de la vacante

The Home Depot Outside Sales Representative (OSR) drives incremental sales and profitability by building strong relationships with professional customers in a defined territory. The role focuses on Complex Business expansion and new business development, leveraging data and customer insights to meet or exceed sales and margin targets.

OSRs use Salesforce to plan activities, coordinate quotes and orders, and maintain a robust pipeline.

Formación

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Responsabilidades

• Cross-Functional Collaboration: participate in district/regional meetings and share weekly activities.
• Cultivate net new sales relationships and drive complex business expansion with professional customers.
• Utilize Salesforce to plan future sales call activity, manage communications, and maintain a healthy sales pipeline.
• Sales Prospecting: meet with new and existing customers, present The Home Depot value proposition, and quote materials.

Conocimientos

Microsoft Office Suite

Educación

High school diploma or GED

Descripción del empleo

Position Purpose

The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption.

Key Responsibilities

• 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
• 60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.
• 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.
• 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

Direct Manager / Direct Reports

This Position typically reports to the Pro Sales Manager

This Has 0 Direct Reports

Travel Requirements

Typically requires overnight travel 20% to 50% of the time.

Physical Requirements

Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

Working Conditions

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications

• Must be 18 years of age or older
• Must be legally permitted to work in the United States

Preferred Qualifications

• Working knowledge of Microsoft Office Suite
• 5 years of professional work experience
• 2 years account management/sales management experience
• 2 plus years home improvement or home building industry experience
• Successful professional growth in a high-paced retail environment
• Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization
• Ability to leverage relationships to accomplish sales and profitability goals
• Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements
• Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
• Strong leadership and negotiation skills; ability to persuade or influence others
• Excellent communication skills (verbal, written) and able to communicate globally

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education

No additional education

Minimum Years of Work Experience

2

Preferred Years of Work Experience

5

Minimum Leadership Experience

No previous leadership experience

Preferred Leadership Experience

No previous leadership experience

Certifications

None

Competencies

• Action Oriented
• Being Resilient
• Persuades
• Builds Networks
• Communicates Effectively
• Customer Focus
• Drives Results

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

• The pay range for this position is between $71,000.00 - $85,000.00