Outreach Worker (Mental Health Services)

Vinfen; Boston (MA); On-site; USD 26,515 - 37,763; Full time

Benefits offered by this job

Sign On Bonus

Regular training opportunities

Job summary

A community support organization in Boston seeks an ACCS Outreach Worker to help individuals with psychiatric disabilities integrate into the community. Responsibilities include providing support and interventions based on Treatment Plans, crisis intervention, and relationship development with community resources. Candidates should have a high school diploma or a bachelor's in human services, ideally with experience and a valid driver's license. This full-time position offers a pay range of $23.33/hr along with a sign-on bonus of $2K.

Qualifications

• 1-2 years of experience with people having psychiatric disabilities.
• Access to insured vehicle for transporting clients.
• Bilingual/bicultural applicants preferred.

Responsibilities

• Participate in intervention team and support clients.
• Deliver interventions as per Treatment Plan.
• Develop relationships with community resources.
• Provide crisis intervention and document services.

Skills

People engagement strategies

Relationship building

Cultural sensitivity

Communication and learning styles

Crisis intervention

Education

High school diploma or equivalent

Bachelor’s degree in human services field

Job description

The ACCS Outreach Worker promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community by performing non-clinical Treatment Plan interventions assigned by a Team LPHA Clinician. Provides evidenced-based and best practice services and supports to PS in the community, in a Group Living Environment or Supported Independent Environment as part of an Intervention Team. Oversees treatment interventions of PS in assigned GLEs/SIEs.

Sign On Bonus: $2K

Responsibilities

• Participate as member of intervention team for assigned PS. At the direction of the Team LPHA Clinician, based on the PS Treatment Plan, perform skills teaching, and help PS learn about community resources and obtaining resources. Provide PS with support and supervision, as needed.
• Deliver interventions identified on the Treatment Plan targeted at skills building in life domains including but not limited to activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation and with supervision and direction from clinically licensed Team members.
• Attend medical, psychiatric and other appointments with PS as needed.
• Develop and maintain service-oriented and professional relationships with community resources and service providers.
• Adhere to Medication Administration Program (MAP) policies and procedures.
• Provide crisis intervention to PS, when needed.
• Use trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in the work with PS.
• Help PS with self-management of symptoms through Safety Plans, and medication administration program services and education as needed.
• Participate as member of the regional ACCS Outreach Worker Community of Practice Workgroup led by LPHA Clinicians for continuous professional role competency development, mentoring and learning.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Seeking Safety, Wellness Recovery (WRAP), and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.
• Promote engagement, safe housing, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
• Provide thorough and thoughtful documentation of PS needs and services.
• Promote healthcare, employment and education services access for PS.
• Help with orientation of new staff and PS to the ACCS service.
• Attend trainings, as assigned.
• Perform other related duties, as assigned.

Knowledge And Skills

• Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice
• Skill in helping people integrate into the community through use of natural supports and basic community resources
• Knowledge of PS engagement strategies
• Ability to form supportive, trusting relationships with PS and families/other supports of the PS
• Sensitivity to the cultural, religious, ethnic, disability, and gender issues of PS
• Knowledge of human, legal, and civil rights of PS
• Knowledge of the effects of prejudice (including internalized negative attitudes about oneself), discrimination, and oppression of people with psychiatric disorders, and the effects of poverty
• Knowledge and use of different communication and learning styles
• Ability to make independent judgments and decisions
• Ability to work in a professional and confidential capacity
• Knowledge of formal and informal functional assessment skills and practices
• Knowledge of recovery-oriented, person-centered and strengths-based values and principles
• Knowledge of trauma-informed and culturally competent services. Sensitivity to the cultural, religious, ethnic, disability and gender issues of PS
• Ability to adhere to the standards of Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions
• Skills and competence to provide interventions for effective Treatment Plan interventions
• Ability to balance competing priorities
• Ability to work independently and as part of a team to effectively and efficiently address the needs of PS as outlined in the Treatment Plan
• Knowledge of personal computer applications and equipment
• Knowledge of documentation standards and requirements

Qualifications

• A high school diploma or equivalent is required. A Bachelor’s degree in human services field is preferred.
• One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred.
• Must have access to an operational and insured vehicle and be willing to use it to transport PS.
• Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.

Driving Requirements

Driving is a requirement for this position using either a Vinfen van or a personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver’s license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver’s license for at least six months, and must be able to pass a driver’s screening background check.

Physical Effort

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist PS with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with PS, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Certifications Required

• CPR required within first two weeks of hire
• First Aid required within two weeks of hire
• MAP required within 150 days of hire

Pay Range

USD $23.33 - USD $23.33 / Hr.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.