Outreach Worker

Vinfen; United States; On-site; USD 25,060 - 35,691; Full time

Job summary

Vinfen is seeking a dedicated case manager in the United States to provide direct case management services for persons served. You will implement service plans, train on daily living skills, and document progress in records.

You will advocate for clients, communicate with staff and providers, and assist with community outings. The role requires flexibility to cover all shifts, including evenings and weekends, in a nonprofit health and human services setting.

Qualifications

• Typical requirements include at least one year of work experience in human services with adults with psychiatric illness or developmental disabilities.
• Education: high school diploma or equivalent required; bachelor’s degree in counseling psychology, human services, or related field preferred or may substitute experience for training.

Responsibilities

• Implement service plan interventions with persons served.
• Provide direct training and support for daily living skills including symptom, medication, money management, and hygiene.
• Maintain and update documentation in individual and program records.
• Advocate for persons served and communicate with coworkers and service providers.
• Escort persons served into the community using public transportation or vehicles as needed.
• Monitor status, provide crisis intervention and counseling as required.
• Perform housecleaning tasks and attend trainings and staff meetings.
• Provide coverage for the program including overnights, days, evenings, weekends, and holidays.

Skills

Crisis intervention

Advocacy techniques

Communication

Independent work

Team collaboration

Cultural sensitivity

Empowerment

Self-advocacy

Education

High school diploma or equivalent

Bachelor’s degree in counseling psychology or human services

Job description

Overview

Contributes to high-quality case management services for persons served providing direct case management services.

Responsibilities

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

• Implementservice plan interventions with personsserved.
• Provide direct training and support (instruction, assistance, modeling and reinforcement) for persons served in developing and enhancing their daily living skills, i.e. symptom, medication and money management, cooking, cleaning, recreational activities, personal hygiene, social and interpersonalskills, etc.
• Maintain and update documentation in individual and program records.
• Act as an advocate for persons served.
• Communicate verbally and in writing with co-workers, supervisors, and otherservice providers, including funding agency personnel.
• Escort personsserved into the community using public transportation, company or personal vehicle, as necessary.
• Monitorstatus of persons served, provides crisisintervention and counseling, as needed.
• Report incidentsto on-call manager orsupervisor, asrequired.
• Perform housecleaning tasks, as assigned.
• Attend in-service trainings and staff meetings, as assigned.
• Provide coverage for the program asrequired, including overnights, days, evenings, weekends, and holidays.
• Adhere to established policies and procedures ofthe program and company as well as internaland external standards and regulations.
• Store, administer, document, and dispose of medication for persons served consistent with MAC requirements, funding source regulations, and Company policy. May assume on-call dutiesin some programs.
• May provide outreach to personsserved living in their own homes.
• Performs other duties, as assigned.

Knowledge and Skills:

• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication styles
• Participatory skills, collaborative skills, teaching skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies, and service providers
• Knowledge of empowerment and self advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledgeofrequired physical personal managementskills
• Knowledgeofrequired household managementskills
• Knowledge of crisisintervention techniques
• Ability to work independently and as part of an interdisciplinary team

About Vinfen

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visitwww.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

Typical Requirements: At least one year work experience in human services with adults with psychiatric illness and/or development disabilities is required. Preferred /Required Education: A high school diploma or equivalent is required; Bachelor’s degree in counseling psychology, human services, or related. In some cases, experience may be substituted for academic training.

Driving Requirements: Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.

Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.

Ability to assist clients with tasks of daily living.

Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility.

Ability to speak, hear, and communicate with clients, staff, and external representatives.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Required Certifications:

• CPR is required within two weeks of hire
• First Aid is required within two weeks of hire
• MAC follows CT guidelines
• Safety Care is required within 60 days of hire
• Other training, as assigned

Pay Range

USD $22.05 - USD $22.05 /Hr.