Outreach Worker

Turning Point Community Programs; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Turning Point Community Programs is seeking a dedicated Outreach Specialist to provide street and community outreach to homeless adults in the Sacramento area. The role involves maintaining an outreach caseload, making frequent client contacts, and coordinating with teams to connect individuals with housing, health services, and supports.

You will work Mon-Fri, 8:00 am - 4:30 pm, traveling to shelters and service sites, and offering on-call coverage as needed.

Qualifications

• High School diploma or GED with relevant life experience in mental health.
• Experience with case management and working with homeless populations preferred.

Responsibilities

• Perform 30 hours per week of street and community outreach.
• Maintain outreach caseloads of 15 non-enrolled and 3–5 enrolled clients.
• Make at least 30 face-to-face contacts weekly.
• Provide on-call after-hours support to clients.
• Collaborate with team to coordinate care and services.
• Ensure safety and well-being of clients.

Skills

Outreach experience

Caseload management

Counseling

Team collaboration

Education

High School diploma or GED

Job description

GENERAL PURPOSE

Provides outreach and engagement services to non-enrolled adults who are homeless and who meet the criteria for the Homeless Intervention Program’s target population.

Essential Duties And Responsibilities

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Dedicates 30 hours per week to street and community outreach at homeless shelters, service agencies, the Loaves & Fishes complex, river areas, under bridges and overpasses and various other places where homeless individuals spend time.
• Reconnects with members who have lost contact with staff for 30 or more days.
• Provides follow-up and continued outreach to members who have voluntarily discharged from the program and who remain at risk.
• Maintains a continuous outreach caseload of 15 non-enrolled individuals.
• Maintains a continuous enrolled caseload of between 3-5 members as needed.
• Makes no less than 30 contacts per week (defined as a face-to-face meeting with an individual who is a focus of outreach services).
• In the absence of the Team Leader, provides leadership and direction for clients as assigned.
• Assists assigned clients to identify and progress toward achievement of their chosen goals.
• Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food and clothing as indicated.
• Develops individual service plans for each client.
• Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness.
• Interacts productively within the team in order to provide holistic case management services to an identified group of clients.
• Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program.
• Attends to the safety, health, and well-being of clients.
• Provides after hours, “on-call” coverage to program clients.
• Provides support to other staff members as needed.
• Enforces the policies and procedures of Turning Point Community Programs.
• Attends all team and agency staff meetings unless approval for non-attendance is secured by the Team Leader and the Program Director.
• Drives on company business and may transport members or other individuals who meet the criteria for the target population.

Qualifications

A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from High School or completion of GED program, and varied life experience related to mental health.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Schedule

Monday – Friday, 8:00 am - 4:30 pm

located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670