Outreach Worker

Turning Point Community Programs; North Highlands (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Turning-Point-Community-Programs in California is seeking a dedicated outreach specialist to support homeless individuals through street and community outreach, assessment, and resource linkage.

You will maintain caseloads, conduct face-to-face contacts weekly, coordinate with teams, and advocate for access to housing, health care, and social services, with after-hours on-call coverage as needed.

Qualifications

• Must have a High School diploma or GED and life experience related to mental health.
• Ability to work with homeless populations and diverse communities.
• Ability to plan and execute outreach strategies.

Responsibilities

• Dedicates 30 hours per week to street and community outreach at homeless shelters, service agencies, the Loaves & Fishes complex, river areas, under bridges and overpasses and various other places where homeless individuals spend time.
• Reconnects with members who have lost contact with staff for 30 or more days.
• Provides follow-up and continued outreach to members who have voluntarily discharged from the program and who remain at risk.
• Maintains a continuous outreach caseload of 15 non-enrolled individuals.
• Maintains a continuous enrolled caseload of between 3-5 members as needed.
• Makes no less than 30 contacts per week (defined as a face-to-face meeting with an individual who is a focus of outreach services).
• In the absence of the Team Leader, provides leadership and direction for clients as assigned.
• Assists assigned clients to identify and progress toward achievement of their chosen goals.
• Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food and clothing as indicated.
• Develops individual service plans for each client.
• Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness.
• Interacts productively within the team in order to provide holistic case management services to an identified group of clients.
• Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program.
• Attends to the safety, health, and well-being of clients.
• Provides after hours, “on-call” coverage to program clients.
• Provides support to other staff members as needed.
• Enforces the policies and procedures of Turning Point Community Programs.
• Attends all team and agency staff meetings unless approval for non-attendance is secured by the Team Leader and the Program Director.
• Drives on company business and may transport members or other individuals who meet the criteria for the target population.

Skills

Social Services - Providing Mental Hea

Counseling - Intermediate

Education

High School Diploma or GED

Associates or better in Social Work or related field

Bachelors or better in Social Work or related field

Job description

GENERAL PURPOSE

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Dedicates 30 hours per week to street and community outreach at homeless shelters, service agencies, the Loaves & Fishes complex, river areas, under bridges and overpasses and various other places where homeless individuals spend time.
• Reconnects with members who have lost contact with staff for 30 or more days.
• Provides follow-up and continued outreach to members who have voluntarily discharged from the program and who remain at risk.
• Maintains a continuous outreach caseload of 15 non-enrolled individuals.
• Maintains a continuous enrolled caseload of between 3-5 members as needed.
• Makes no less than 30 contacts per week (defined as a face-to-face meeting with an individual who is a focus of outreach services).
• In the absence of the Team Leader, provides leadership and direction for clients as assigned.
• Assists assigned clients to identify and progress toward achievement of their chosen goals.
• Advocates for and assists clients and their families in accessing and receiving mental health treatment, medical care, housing, food and clothing as indicated.
• Develops individual service plans for each client.
• Coaches clients in developing age-appropriate social skills, money management, personal hygiene, and job readiness.
• Interacts productively within the team in order to provide holistic case management services to an identified group of clients.
• Provides “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program.
• Attends to the safety, health, and well-being of clients.
• Provides after hours, “on-call” coverage to program clients.
• Provides support to other staff members as needed.
• Enforces the policies and procedures of Turning Point Community Programs.
• Attends all team and agency staff meetings unless approval for non-attendance is secured by the Team Leader and the Program Director.
• Drives on company business and may transport members or other individuals who meet the criteria for the target population.

QUALIFICATIONS

MINIMUM:

MINIMUM:

A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from High School or completion of GED program, and varied life experience related to mental health.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.

Travel Required

Yes . Drives on company business and may transport members.

Skills

Required

Social Services - Providing Mental Health Sup Intermediate

Preferred

Intermediate

Social Services - Counseling Intermediate

Behaviors

Preferred

Functional Expert : Considered a thought leader on a subject

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Associates or better in Social Work or related field.

Bachelors or better in Social Work or related field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.