Outreach Specialist TRIO EOC (Edgecombe County)

Pitt Community College; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

A community college in North Carolina is seeking an Outreach Specialist to enhance adult enrollment in postsecondary education. The role involves developing outreach strategies, conducting assessments, and providing guidance to eligible participants. Ideal candidates will have a Bachelor's degree and experience working with low-income adults. This position supports the achievement of annual participation goals and requires strong communication skills and community engagement.

Qualifications

• At least two years of experience working with low-income or first-generation adults.
• Experience in advising or counseling for post-secondary education.

Responsibilities

• Develop and implement a recruitment and outreach plan.
• Conduct intake and needs assessments for participants.
• Provide guidance on educational goals and barriers.
• Build partnerships with schools and community agencies.
• Evaluate outreach and recruitment strategies.

Skills

Community engagement

Recruitment strategies

Communication skills

Assessment skills

Education

Bachelor's degree in Education, Social Work, or Counseling

Job description

The Outreach Specialist, TRIO: Educational Opportunity Centers (EOC)

The Outreach Specialist collaborates in the development and implementation of a recruitment and outreach plan designed to increase the number of adults who enroll in postsecondary education. The Outreach Specialist engages in recruitment and outreach duties to include but not limited to community agencies, social service agencies, high schools, halfway houses, libraries, agency visitations, and public presentations. This position is based in Edgecombe County.

TRIO Educational Opportunity Centers Program is federally funded by the U.S. Department of Education through a five-year grant cycle. This position is contingent upon annual reauthorization of federal funds. Continued employment is subject to the availability of funding.

• Execute the EOC strategic plan with the Program Coordinator and team to exceed program goals.
• Meet outreach and recruitment targets through targeted activities that drive engagement, awareness, and service utilization; identify, engage, and onboard eligible participants.
• Conduct intake and needs assessments, complete required documentation for participation.
• Provide individualized guidance on educational goals and barriers; assist with admissions, financial aid, and other pre-enrollment steps.
• Conduct ongoing outreach to connect eligible adults with TRIO EOC services.
• Build and sustain partnerships with schools, community agencies, and other organizations to increase referrals and participation.
• Plan and facilitate workshops/events on postsecondary options, financial aid, admissions, and career planning.
• Evaluate and improve outreach and recruitment strategies, materials, and processes with program staff.
• Stay current on educational policies, financial aid regulations, and career trends to ensure accurate guidance.
• Track and report outreach, recruitment, engagement, and outcomes to administrators and stakeholders.
• Help achieve the annual goal of 1,000 participants; participate in staff development; other duties as assigned.

Our Values

At Pitt Community College, our culture is built on excellence, collaboration, innovation, accountability and a student-centered focus. We expect our employees to embrace the following cultural statements:

• Every role contributes to student success.
• We treat one another with respect and work together as one team.
• We embrace creativity, adaptability, and new ideas to stay relevant.
• We act with integrity, accountability, and responsible stewardship.
• We put students first, designing programs and services that help them thrive in college, career and life.

Minimum Qualifications

Bachelor's degree in Education, Social Work, Counseling or a related field; at least two (2) years of experience working with low-income/first generation adults and/or experience working with advising or counseling individuals toward seeking post-secondary education.

Work Environment: Office and field-based work; Frequent collaboration with program staff, campus departments, and community partners; requires independent work in the field and professional communication with diverse adult populations; Extensive use of computers, mobile devices, and presentation equipment; work involves data entry, intake, and documentation in secure systems in compliance with FERPA and TRIO/EOC grant requirements.

Physical Demands: Prolonged periods of driving, sitting, and computer work; Frequent standing, walking, and presenting during site visits and events; ability to lift/carry up to 25 lbs and occasionally push/pull a cart with materials; Manual dexterity and visual acuity to complete forms, review documents, and operate standard office/presentation equipment; Ability to speak clearly in group settings and one-on-one; Valid driver’s license.

Normal Working Hours: Standard schedule, Monday – Friday; with a flexible schedule to meet participant availability and event needs; Evenings and occasional weekends required for recruitment, workshops, and community events; Daily travel within Edgecombe County; occasional travel to nearby counties/partner locations and periodic training as assigned; Schedule adjustments coordinated to meet grant goals, reporting deadlines, and program priorities.