Outreach Specialist (Opioid Outreach Program)

HOPE, Inc.; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

HOPE, Inc. in Tucson, AZ seeks an Outreach Specialist to expand access to Opioid Use Disorder treatment and prevention activities through peer outreach in Pima or Yuma counties.

You will collaborate with stakeholders, guide individuals through the continuum of care, and support Medicaid enrollment when needed. The role emphasizes recovering role-modeling, collaboration with grant recipients, and ensuring compliance with agency policies.

Qualifications

• Minimum age 21 years.
• High School/GED plus 2 years behavioral health experience; or completion of Peer Support training within 1 year.
• Must have first-hand knowledge of a behavioral health condition or substance use issue, having received treatment or as a family member of someone in recovery.
• Valid Arizona driver’s license with a clean motor vehicle record—no more than 2 moving violations or license suspension in past 3 years.
• Current 1st Aid and CPR certification; TB test within the last year; Fingerprint Clearance if required by program.

Responsibilities

• Engage community members including homeless individuals and veterans to participate in treatment, particularly Medication-Assisted Treatment (MAT).
• Engage and assist individuals re-entering the community from the criminal justice and crisis systems to participate in treatment for opioid use disorder.
• Provide outreach to educate and assist community members and stakeholders with navigating the full continuum of care related to opioid misuse, abuse and dependency.
• Assist individuals in enrolling for services and engaging in services including applying for Medicaid coverage as needed.
• Collaborate with other grant recipients and community stakeholders to coordinate outreach efforts and support.
• May transport potential members to and from various appointments within an agency vehicle.
• Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring.
• Works with member to navigate and use community resources in an effective manner.
• Provides information on service options at RBHA direct contracted agencies and fulfills referral requirements when indicated.
• Advocates for members, as needed, to ensure delivery of necessary services.
• Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources.
• Ensure compliance with and support of Executive directives, Agency contracts and established policies and procedures.
• Performs other related duties in accordance with agency needs and changes.

Skills

Leadership

Organizational skills

Communication (oral/written)

Community outreach

Driver's license

First Aid & CPR Certification

Education

High School Diploma or GED

Peer Support training certification

Job description

Description

Summary

As part of the Opioid State Targeted Response Grant, the Outreach Specialist works in the community to increase access to Opioid Use Disorder (OUD) treatment and prevention activities in order to reduce the prevalence of OUDs and opioid-related overdose deaths. Working collaboratively with other community stakeholders, the Outreach Specialist provides peer outreach to identified Pima or Yuma County residents to improve access to, participation in and retention in evidence based practices. Guidance and direction is provided by the Regional Manager.

Essential Duties

• Engage community members including homeless individuals and veterans to participate in treatment, particularly Medication-Assisted Treatment (MAT), for opioid use disorder.
• Engage and assist individuals re-entering the community from the criminal justice and crisis systems to participate in treatment for opioid use disorder.
• Provide outreach in the community to educate and assist community members and stakeholders with navigating the full continuum of care related to opioid misuse, abuse and dependency.
• Assist individuals in enrolling for services and engaging in services including applying for Medicaid coverage as needed.
• Collaborate with other grant recipients and community stakeholders to coordinate outreach efforts and support
• May transport potential members to and from various appointments (within an agency vehicle), as appropriate.
• Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals.
• Works with member to navigate and use community resources in an effective manner.
• Provides information on service options at RBHA direct contracted agencies and fulfills referral requirements when indicated.
• Advocates for members, as needed, to ensure delivery of necessary services.
• Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources.
• Ensure compliance with and support of Executive directives, Agency contracts and established policies and procedures.
• Performs other related duties in accordance with agency needs and changes.

Requirements

Qualifications

• At least 21 years of age
• High School/GED + 2 years’ behavioral health experience or
• Graduation from Peer Support training, required within one year of employment
• Must have first- hand knowledge of a behavioral health condition or substance abuse issue, having received treatment or medication personally OR identify as a family member of someone in recovery
• Demonstrate strong leadership and organizational skills
• Effective oral and written communications skills
• Ability to implement organization-wide activities (setting objectives, developing strategies, developing policies and procedures for programming, and organizing the functions necessary to accomplish the activities)
• Valid Arizona Driver’s license, Driver’s license is an essential requirement for performing duties for this position with a Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years
• Current 1st Aid and CPR certification
• Proof of TB within the last year
• Fingerprint Clearance, if required by program
• 1st Aid, CPR and proof of TB within last year
• Fingerprint Clearance, if required by program