Outreach Shift Supervisor - Transit Homeless Outreach

Bowery Residents' Committee; New York (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

403(b) pension plan

Job summary

Bowery Residents' Committee (BRC) seeks an Outreach Supervisor to lead direct supervision of outreach staff on shift in New York City. You will coordinate deployment of teams, develop outreach approaches, oversee referrals, and ensure client safety while maintaining comprehensive data reporting.

The role emphasizes treatment planning, emergency CPR/overdose protocol assistance, and collaboration with the Outreach Supervisor to coordinate services.

Qualifications

• Bachelor's Degree required; Associate's Degree with 1+ year outreach experience or High School Diploma with 2+ years outreach experience also considered.
• Valid state driver's license preferred.
• Basic computer literacy required.
• Ability to speak Spanish desirable.
• CPR training certification or willingness to take CPR training.

Responsibilities

• Direct supervision of outreach staff on shift.
• Consult with Outreach Supervisor to coordinate services.
• Coordinate deployment of teams and oversee referrals and resources.
• Manage data collection and reporting from the team.
• Ensure team and client safety.
• Perform treatment planning and duties of Outreach Specialists.
• Provide emergency first aid/CPR or overdose protocol assistance when needed.

Skills

Outreach supervision

Spanish desirable

CPR training

Education

Bachelor's Degree

Associate's Degree

High School Diploma

Job description

Duties/Responsibilities

Responsible for direct supervision of outreach staff on shift. Consult with the Outreach Supervisor to ensure coordination of services. Coordinate deployment of teams, develop outreach approaches, and oversee referrals and referral resources. Manage data collection and reporting from the team. Ensure team and client safety. Perform treatment planning and other responsibilities required of Outreach Specialists. Provide emergency first aid/CPR or overdose prevention protocol assistance when needed. Related duties as assigned.

Duties/Responsibilities

Responsible for direct supervision of outreach staff on shift. Consult with the Outreach Supervisor to ensure coordination of services. Coordinate deployment of teams, develop outreach approaches, and oversee referrals and referral resources. Manage data collection and reporting from the team. Ensure team and client safety. Perform treatment planning and other responsibilities required of Outreach Specialists. Provide emergency first aid/CPR or overdose prevention protocol assistance when needed. Related duties as assigned.

Hours

Full Time, 37.5 hours per week

• Friday-Tuesday 6am-2:30pm

Qualifications

Bachelor's Degree required. Will consider an Associate's Degree and at least one year of direct outreach experience in working with the homeless and/or mentally ill and substance abusing populations or High School Diploma with at least two years of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations. Valid state drivers license preferred. Basic computer literacy required. Ability to speak Spanish desirable. CPR training certification or willingness to take training class in CPR.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Program Description

BRC Homeless Outreach works with unsheltered individuals on the streets and in transportation hubs of Manhattan to motivate them to accept services that will get them off the streets both initially and for the long term. To achieve housing for our clients, the BRC Homeless Outreach team builds trust with each individual, breaks down resistance to services, and remains determinedly focused on identifying appropriate and acceptable placements for our clients. The program operating with funding from the NYS Metropolitan Transportation Authority, Amtrak, the East Midtown Partnership and the Downtown Alliance

Benefits

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.