OUTREACH REPRESENTATIVE

The-University-of-Texas-Rio-Grande-Valle; Edinburg (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The University of Texas Rio Grande Valley is seeking an Outreach Representative in Edinburg, TX. You will counsel prospective students and families on admissions, financial aid and program options, and travel to high schools and college events to share information about UT Rio Grande Valley.

You will develop communications plans, deliver presentations, and collaborate with counselors to support enrollment goals while meeting recruitment targets in the assigned territory.

Qualifications

• Bachelor’s degree from an accredited university.
• One year of experience in a public/student facing position, including counseling students in admissions, financial aid, scholarships or a related area.
• Ability to travel frequently to high schools, colleges and other learning institutions to publicize and explain admissions processes.

Responsibilities

• Counsel prospective students, parents, and administrators about admissions requirements, policies, and procedures.
• Travel frequently to high schools and colleges to promote UT Rio Grande Valley admissions and financial aid processes.
• Create and deliver presentations on university life and programs to prospective students and counselors.

Skills

Counseling skills

Public speaking

Interpersonal skills

Education

Bachelor's degree

Job description

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg: [phone]
Brownsville: [phone]
Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: [e-mail]

Robert C. Vackar College of Business & Entrepreneurship: [e-mail]

Please see Special Instructions for more details.

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Position Information

Posting Number

Posting Number SRGV9070

Working Title

Working Title OUTREACH REPRESENTATIVE

Number of Vacancies

Number of Vacancies 1

Location

Edinburg, Texas

Department

Recruitment

FTE

FTE 1.0

FLSA

FLSA Exempt

Scope of Job

Provide professional knowledge and counseling skills regarding the institutional admissions, academic programs, financial aid and scholarship process. Responsible for counseling prospective students, parents, educational administrators and other interested persons regarding admissions requirements, policies and procedures, as well as participate in recruitment events and activities.

Description of Duties

• Responsible for one-on-one or group counseling of prospective students, parents, college access partners and administrators and other interested persons regarding UTRGV enrollment procedures, including but not limited to, academic programs, freshmen and transfer admissions, scholarships, financial aid, housing, student life, and registration.
• Travels frequently to high schools, colleges and other learning institutions to publicize and explain the benefits of higher education, the University’s admissions, financial aid and scholarship processes.
• Creates and delivers presentations on university life, programs of study, admissions, financial aid & scholarship requirements to prospective students, parents, counselors, administrators and other student groups.
• Develops and maintains communications plans to prospective students, parents and high school counselors in territory.
• Provides support in the college search and enrollment process: from prospective student to applicant, to admit to orientation and enrollment; including accepting time-sensitive documents to aid in the processing of student records.
• Organizes and conducts recruitment activities on and off campus for students within assigned territory, including additional audiences: parents, high schools college access and administration to support achieving university enrollment goals.
• Serves as a liaison to create and maintain a network with high school and community college counselors.
• Replies in a timely manner to resolve customer complaints or discrepancies either in person, by telephone or e-mail in accordance with University policy and department guidelines.
• Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid & scholarships.
• Uses statistical data to identify target recruitment markets and makes recommendations for outreach activities.
• Completes weekly and monthly reports on recruitment efforts.
• Prepares and tracks all documents needed for travel and reimbursement.
• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

May supervise assigned staff.

Required Education

Bachelor’s degree from an accredited university.

Preferred Education

None.

Licenses/Certifications

As condition of employment this position requires the applicant to be authorized to operate a University-Owned Vehicle for Official University Business. Per University of Texas System Policy 157, applicants will be subject to a motor vehicle record check for their most recent thirty-six (36) month history. Out of State Drivers are required to submit a 36-month history MVR from their prior State of residence(s).

Required Experience

One (1) year of experience in a public/student facing position, including counseling students in admissions, financial aid, scholarships or a related area.

Preferred Experience

None.

Equipment

Use of standard office equipment.

Working Conditions

Ability to successfully perform all required duties. Office Environment; frequent travel; evening and weekend work required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Exceptional planning and organizational skills. Excellent customer service skills. Ability to interpret college/university contexts into everyday language.

Physical Capabilities

N/A

Employment Category

Employment Category Full-Time

Minimum Salary

Minimum Salary Commensurate with Experience

Posted Salary

Posted Salary Commensurate with Experience

Position Available Date

Position Available Date 07/31/2026

Grant Funded Position

Grant Funded Position No

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Required fields are indicated with an asterisk (*).

• Yes
• No
• * Are you now, or previously, employed by The University of Texas System or any of its institutions?
  • Yes - I currently am employed by the UT System or its institutions
  • Yes - I have previously been employed by the UT System or its institutions
  • No - I have never been employed by the UT System or its institutions
• * Please select your highest level of completed education.
  • 6th grade education
  • 10th grade education
  • High School Diploma or GED
  • Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
  • Bachelors Degree from an accredited university
  • Masters Degree from an accredited university
  • Ph. D. or other terminal degree from an accredited university
  • None of the above
• * Please provide the field of study for your education:

  (Open Ended Question)

• * Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • Over 10 years
• * Do you meet the minimum requirements for this position?
  • Yes
  • No