Outreach Phlebotomist

Aurora Health Care; Milwaukee (WI); On-site; USD 22,041 - 30,307; Full time

Job summary

Aurora Health Care in Milwaukee, WI, is seeking a Phlebotomist to perform venipuncture and collect specimens across age groups, ensuring proper labeling and patient safety. The role includes data entry, specimen processing, and assisting with inventory and training of staff and students.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to work in a fast-paced hospital environment.

Qualifications

• High school graduate required.
• No prior experience required for entry-level role.
• Basic computer skills; familiarity with data entry and hospital software.
• Excellent verbal and written communication; ability to listen and convey information clearly.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Responsibilities

• Verifies patient identification and ensures patient safety.
• Perform venipuncture and collect specimens from newborn to adult patients per protocol.
• Label specimens correctly and ensure suitability for testing; resolve identification/requisition issues.
• Enter and verify test requests in the computer system.
• Process specimens (aliquoting, labeling) and maintain specimen integrity.
• Respond to additional specimen procurement requests via pager/phone from dispatch staff.
• Assist with inventory and equipment, and train staff and students in phlebotomy and processing.

Skills

Venipuncture

Specimen handling

Patient safety

Data entry

Communication

Multitasking

Education

High School Graduate

Job description

Major Responsibilities

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Independently performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Enters, releases, and verifies test requests into the computer system as needed.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Responds to additional specimen procurement requests via pager and/or phone from dispatch staff.
• Follows established procedures for logging vehicle use. Keeps Supervisor informed of current driving status.
• Assists with inventory and maintains supplies and/or equipment.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.
• Documents appropriate information for quality assurance/improvement according to established protocol. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, And/or Certification Required

• Current driver's license granted by the state of residency with a driving record that meets Aurora fleet safety standards.

Education Required

• High School Graduate.

Experience Required

• No experience required.

Knowledge, Skills & Abilities Required

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening and decision making skills. Ability to use the telephone effectively with a clear speaking voice and a courteous manner.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other hospital and laboratory employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.
• Position requires constant travel; therefore may be exposed to inclement weather and adverse road conditions.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.