Outreach Manager

Transformations Care Network; Columbia (MD); On-site; USD 80,000 - 85,000; Full time

Job summary

Transformations Care Network seeks an Outreach Manager (Business Development) to expand referral partnerships, grow the territory, and strengthen its presence in the community. You will collaborate with healthcare providers, schools, and community organizations to connect individuals with behavioral health services.

Ideal candidates demonstrate relationship-driven focus, self-motivation, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or related field.
• Experience in sales, customer engagement, community outreach, admissions, healthcare, marketing, or related fields.
• Proven success building relationships, engaging stakeholders, or supporting community initiatives.
• Strong communication, organizational and relationship-building skills.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.
• Experience using Salesforce or a comparable CRM platform.
• Behavioral health, healthcare services, provider relations, or admissions experience preferred.
• Multi-site healthcare experience preferred but not required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to travel throughout the assigned territory.

Responsibilities

• Develop and maintain relationships with referral partners, healthcare providers, schools, and community stakeholders throughout the assigned territory.
• Execute outreach strategies that increase awareness, strengthen partnerships, and drive referral growth.
• Travel throughout the territory to cultivate new relationships and support existing partners.
• Collaborate with operational and regional leaders to support growth initiatives and market expansion efforts.
• Participate in networking events, industry meetings, and community engagement activities.
• Monitor market trends, referral opportunities, and competitive activity to identify opportunities for growth.
• Support outreach efforts related to new clinic openings, service expansion, and community engagement initiatives.
• Maintain accurate records of outreach activities, referral partnerships, and growth opportunities within Salesforce and other reporting tools.
• Achieve individual growth and activity goals through relationship development and strategic outreach efforts.
• Serve as a trusted resource for referral partners by providing timely communication and support.

Skills

Relationship building

Communication skills

Organizational skills

Independent work

Adaptability

Healthcare outreach experience

Marketing/outreach

Travel readiness

Education

Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or related field

Tools

Salesforce

Microsoft Office

Job description

Are you ready to make a meaningful impact on people’s lives?

Join us at Transformations Care Network (TCN), as we embark on an exciting journey to improve access to high-quality behavioral healthcare while raising the standard of care across the communities we serve.

The Outreach Manager (Business Development) plays a critical role in driving growth, expanding referral partnerships, and strengthening community presence across an assigned territory. This role is ideal for professionals who are eager to build a career in business development, community outreach, healthcare growth, or strategic relationship management.

As a key representative of Transformation Mental Health, the Outreach Manager will build and maintain relationships with referral partners, healthcare providers, schools, and community organizations while helping connect individuals and families with access to quality behavioral healthcare services. The ideal candidate is relationship-driven, self-motivated, and passionate about creating meaningful connections that support growth and improve lives.

Key Responsibilities

• Develop and maintain relationships with referral partners, healthcare providers, schools, and community stakeholders throughout the assigned territory.
• Execute outreach strategies that increase awareness, strengthen partnerships, and drive referral growth.
• Travel throughout the territory to cultivate new relationships and support existing partners.
• Collaborate with operational and regional leaders to support growth initiatives and market expansion efforts.
• Participate in networking events, industry meetings, and community engagement activities.
• Monitor market trends, referral opportunities, and competitive activity to identify opportunities for growth.
• Support outreach efforts related to new clinic openings, service expansion, and community engagement initiatives.
• Maintain accurate records of outreach activities, referral partnerships, and growth opportunities within Salesforce and other reporting tools.
• Achieve individual growth and activity goals through relationship development and strategic outreach efforts.
• Serve as a trusted resource for referral partners by providing timely communication and support.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field; equivalent experience will be considered.
• Relevant experience in sales, customer engagement, community outreach, admissions, healthcare, marketing, or other relationship-focused environments preferred.
• Demonstrated success building relationships, engaging stakeholders, or supporting customer, client, or community-facing initiatives.
• Strong communication, organizational, and relationship-building skills.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.
• Experience using Salesforce or a comparable CRM platform is preferred.
• Behavioral health, healthcare services, provider relations, or admissions experience is preferred.
• Multi-site healthcare experience is preferred but not required.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Ability to travel throughout the assigned territory.

Why Join Us?

Join a growing, mission-driven organization dedicated to expanding access to behavioral healthcare services. You’ll have the opportunity to build meaningful community partnerships, contribute to market growth, and make a direct impact on the lives of individuals and families seeking care.

Transformations Care Network is committed to fair and equitable compensation practices. The compensation range for this role is $80,000 – $85,000. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.