Outreach Health Worker- Bilingual

Argus Community, Inc.; New York (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

Argus Community, Inc. is hiring an Outreach Health Worker to join the ACCESS I team in Bronx, NY. The role provides direct and indirect support to participants and families, helping them access services and enroll in care programs.

You will conduct outreach, accompany clients, arrange transportation, and document information for Care Management. The position requires at least one year of experience, willingness to travel across NYC, and empathy for clients living with HIV/AIDS.

Qualifications

• Minimum of one-year full-time work experience; preferably in community outreach, social services and/or sales.
• Knowledge of community resources and experience traveling within the community.
• Knowledge of HIV/AIDS transmission and treatment.
• Ability to travel within the five boroughs of New York City via public transportation
• Empathy towards and a desire to work with persons with HIV/AIDS.
• Bi-lingual in Spanish preferred.
• Ability to communicate in a warm, caring manner and to motivate others.
• Basic writing ability a must.
• Knowledge of computers word processing a plus

Responsibilities

• Uphold Argus / ACCESS Policies and Procedures according to the Personnel Policies and Procedures Manual.
• Be on time and attend all required meetings and trainings as scheduled.
• Conduct Outreach Engagement activities to participants from the DOH referrals.
• Encourage client empowerment through peer education and support: documenting such support.
• Provide diligent outreach attempts to locate hard-to-reach clients and/or clients loss to service.
• Conduct home and field visits i.e. Hospital and other agency visits to thoroughly complete intake packet and consents.
• Assist participants in getting to appointments with outside providers providing Escorts and or arranging transportation services.
• Assist Care Management Team in collecting initial intake regarding client’s information.
• Ensure client is suitable for admission to the program. (Criteria is Met).
• Check client Medicaid card to ensure clients Medicaid is currently active.
• Document accurate and precise information given by client to ensure appropriate care when case is transferred to Care Manager.
• Schedule appointments and referrals for client if needed at the time of intake.
• Explain the Argus Community Inc. Access program and the services provided.
• Travel throughout the assigned coverage area to ensure clients are being outreached.
• Other client team activities as assigned by the Health Home Operations Manager including, but not limited to, the maintenance and the organization of client charts ensuring that all release of information is up to date and scheduling of client appointments.

Skills

Community outreach

Travel within NYC

HIV/AIDS knowledge

Public transportation travel

Empathy for clients with HIV/AIDS

Spanish bilingual (preferred)

Effective communication

Strong writing ability

Computer literacy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ACCESS I Regular Full-Time Professional Main Building, Bronx, NY, US

30+ days ago Requisition ID: 1171

Salary: $40,000.00 Annually

Job Title: Outreach Health Worker

Department: ACCESS I

Reports To: Health Home Operations Manager

Location: Argus Community- 760 E 160 th St. Bx, NY 10456

Job Summary:

As a key member of the Care Management team, OHW’s provide a wide range of direct and indirect support services to participants and their families’ collaterals with the goal of assisting participants achieve positive outcomes and enroll potential participants.

Primary Duties & Responsibilities include, but are not limited to:

• Uphold Argus / ACCESS Policies and Procedures according to the Personnel Policies and Procedures Manual.
• Be on time and attend all required meetings and trainings as scheduled.
• Conduct Outreach Engagement activities to participants from the DOH referrals.
• Encourage client empowerment through peer education and support: documenting such support.
• Provide diligent outreach attempts to locate hard-to-reach clients and/or clients loss to service.
• Conduct home and field visits i.e. Hospital and other agency visits to thoroughly complete intake packet and consents.
• Assist participants in getting to appointments with outside providers providing Escorts and or arranging transportation services.
• Assist Care Management Team in collecting initial intake regarding client’s information.
• Ensure client is suitable for admission to the program. (Criteria is Met).
• Check client Medicaid card to ensure clients Medicaid is currently active.
• Document accurate and precise information given by client to ensure appropriate care when case is transferred to Care Manager.
• Schedule appointments and referrals for client if needed at the time of intake.
• Explain the Argus Community Inc. Access program and the services provided.
• Travel throughout the assigned coverage area to ensure clients are being outreached.
• Other client team activities as assigned by the Health Home Operations Manager including, but not limited to, the maintenance and the organization of client charts ensuring that all release of information is up to date and scheduling of client appointments.

Qualifications/Criteria:

• Minimum of one-year full-time work experience; preferably in community outreach, social services and/or sales
• Knowledge of community resources and experience in traveling within the community.
• Knowledge of HIV/AIDS transmission and treatment.
• Ability to travel within the five boroughs of New York City via public transportation
• Meets physical requirements needed to complete assigned tasks and duties of the position with reasonable accommodations being made for individuals with disabilities.
• Empathy towards and a desire to work with persons with HIV/AIDS.
• Bi-lingual in Spanish preferred.
• Ability to communicate in a warm, caring manner and to motivate others.
• Basic writing ability a must.
• Knowledge of computers word processing a plus