Outreach Executive

8350 Oak Street Health MSO LLC; United States; On-site; USD 38,000 - 73,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus opportunities

40-hour work week

Job summary

Oak Street Health is actively seeking an Outreach Executive I to engage Medicare seniors in the community and convert interested individuals into patients. You will collaborate closely with Outreach Managers, Directors, and CRM to drive local patient growth across your territory.

The role emphasizes event-based outreach, lead generation, and collaboration with clinical teams. Strong communication skills and bilingual abilities are valuable; US work authorization is required.

Qualifications

• Ability to quickly connect and influence key community figures.
• Comfort navigating external barriers to create positive experiences.
• Proven ability to manage multiple priorities simultaneously.
• Team player contributing to overall team effectiveness.
• Sales and/or healthcare experience is a plus.
• Fluency in Spanish, Polish, Russian, or other languages used in our communities.

Responsibilities

• Generate leads by engaging the Medicare senior community through events and local outreach.
• Maintain knowledge of sales systems and marketing programs through scheduled meetings.
• Prospect and cold call to assigned prospects and leads.
• Collaborate with CRM, OE, Outreach Manager/Director to drive local lead generation.
• Nurture prospective patients via email, phone, and networking.
• Record customer information and activities in CRM and other systems.
• Serve as contact point for clinical/center staff.
• Address concerns or refer prospects to appropriate Oak Street Health team.
• Other duties as assigned.

Skills

Relationship building

Influencing others

Prioritization

Team player

Sales experience

Healthcare exposure

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title

Outreach Executive I

Company

Oak Street Health

Role Description

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.

Core Responsibilities

• Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
• Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
• Prospecting and cold calling to prospects & new leads assigned to you.
• Additional new channels of leads that are assigned to you may come from:
• Leads driven through Digital channels
• Leads generated by other Outreach Executives
• Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
• Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
• Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
• Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
• Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
• Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
• Other duties as assigned

What we’re looking for

• Ability to quickly connect and influence the right people
• Comfortable with navigating external barriers to create a positive experience
• Ability to manage priorities simultaneously
• Team player and contributor to the overall effectiveness of the team
• Sales and/or healthcare experience a plus
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization

Pay Range

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 02/27/2027

Eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.