Outreach Coordinator

North Carolina State University; Raleigh (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Disability

Life Insurance

PTO

Holidays

Tuition Aid

Childcare

Wellness

Job summary

North Carolina State University is hiring an Outreach Coordinator in Raleigh, NC to expand SPEED user engagement and strengthen collaborations across academia, industry, and government. You will recruit new users, coordinate onboarding, and develop programs connecting researchers with advanced facilities.

This role supports the SPEED NSF-funded platform, with a Monday–Friday schedule and the potential for occasional after-hours events.

Qualifications

• Bachelor's degree and 3+ years in outreach, program, or stakeholder-engagement.
• Experience coordinating events, workshops, or community outreach.
• Strong written and verbal communication for technical and nontechnical audiences.
• Proficiency with CRM, webinar, and collaboration tools.

Responsibilities

• Expand access to cutting-edge research and build partnerships across academia, industry, government, and education.
• Recruit and engage prospective users through outreach, conferences, meetings, partnerships, and networking activities.
• Plan workshops, webinars, demonstrations, and sponsor visits; manage logistics and communications to deliver engaging experiences.

Skills

Outreach

Event coordination

Public communications

Stakeholder management

Project coordination

Education

Bachelor's degree in science, engineering, education, communications, or related field

Tools

CRM software

Webinar tools

Event management software

Job description

Working Title

Outreach Coordinator

Job Location

Raleigh, North Carolina

Work Schedule

Monday through Friday, 8 am to 5 pm (additional work outside of standard hours may be required due to business needs)

Anticipated Hiring Range

Commensurate with education and experience (anticipated hiring range $70,000 - $80,000)

Department

Office of University Interdisciplinary Programs

About the Department

The Department of Chemical and Biomolecular Engineering's primary research mission involves managing high-impact, multi-disciplinary research initiatives, specialized laboratory facilities, and large-scale sponsor portfolios. To support faculty innovation and maintain seamless operations across complex grant portfolios, the department utilizes embedded administrative professionals who provide direct, localized support to large faculty research groups, multi-investigator centers, and specialized laboratory infrastructure. Operate the Self-driving Platforms for Expedited Experimental co-Design (SPEED) as an NSF-funded national autonomous-science user facility. Provide remote access to integrated self-driving laboratories. Connect robotics, scientific instruments, AI, and data infrastructure. Enable reproducible experiments in chemistry and materials science. Serve academic, government, and industry research users.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

Help expand access to cutting-edge research while building meaningful connections across academia, industry, government, and education. Self-driving Platforms for Expedited Experimental co-Design (SPEED) is an NSF-funded national user facility at NC State University that provides remote access to self-driving laboratories, combining robotics and artificial intelligence to accelerate discovery in chemistry and materials science. As the Outreach and User Engagement Coordinator, you will play a vital role in growing SPEED's user community by recruiting new users, coordinating engagement activities, and developing programs that connect researchers, students, and external partners with advanced scientific resources. Your work will help strengthen research collaborations, support workforce development, and contribute to the facility's long-term success and sponsor objectives.

Key Responsibilities

User Engagement & Community Building

• Recruit and engage prospective users through targeted outreach, conferences, meetings, partnerships, and networking activities to expand participation across academic, industry, government, and educational communities.
• Coordinate user onboarding, orientation, facility access, and project start-up activities to ensure a seamless experience for new and returning users.
• Build and maintain productive relationships with researchers, external partners, and stakeholders while serving as a key point of contact for user engagement initiatives.

Programs, Events & Outreach

• Plan and coordinate workshops, bootcamps, webinars, demonstrations, facility tours, advisory board meetings, sponsor visits, and workforce development programs.
• Develop and distribute outreach materials, newsletters, announcements, and other user-facing communications that promote facility capabilities, opportunities, and accomplishments.
• Manage event logistics, registration, speaker coordination, and post-event communications to deliver high-quality engagement experiences.

Program Operations & Assessment

• Maintain user and stakeholder databases, outreach calendars, and participation records to support ongoing engagement efforts.
• Collect user feedback, testimonials, and success stories while tracking participation, demographics, outcomes, and other program metrics to support reporting requirements and continuous improvement.
• Collaborate with SPEED leadership and communications staff to develop and implement outreach strategies that enhance user engagement and strengthen the facility's impact.

If you aresomeone who enjoys connecting people with innovative research opportunities, building strong partnerships, and creating engaging programs that make a lasting impact, we encourage you to apply. If you thrive in a collaborative environment, excel at managing multiple priorities, and are passionate about supporting research, education, and scientific innovation, we'd love to have you join the SPEED team.

Other Responsibilities

• Support sponsor visits, advisory-board meetings, and facility tours.
• Maintain user/contact databases and outreach calendars.
• Coordinate event logistics, registration, speakers, and follow-up.
• Collect user testimonials, success stories, and program feedback.
• Collaborate with SPEED leadership and communications staff on engagement strategy.

Qualifications

Minimum Education and Experience

• Bachelor's degree in science, engineering, education, communications, or related field.
• Three or more years of relevant outreach, program, or stakeholder-engagement experience.

Equivalent combinations of relevant education and applied experience considered.

Other Required Qualifications

• Experience coordinating events, workshops, training programs, or community engagement activities.
• Effective communication skills with both technical and nontechnical audiences through written, verbal, and presentation-based communications.
• Strong organizational and project coordination skills, including scheduling activities, coordinating logistics, and following projects through to completion.
• Demonstrated success building and maintaining professional relationships with scientists, students, industry representatives, and other external stakeholders.
• Experience managing multiple programs, projects, or competing deadlines simultaneously.
• Proficiency with standard office software and customer relationship management (CRM), contact management, webinar, or other collaboration tools.
• Experience collecting, organizing, and reporting participation and outcome metrics.

Preferred Qualifications

• Background in STEM outreach or higher education programs.
• Experience supporting research user facilities or shared instrumentation programs.
• Demonstrated involvement in workforce development, scientific training, or educational programs.
• Demonstrated experience engaging industry, government, or national research communities through outreach, partnerships, or collaborative activities.
• Experience developing outreach metrics and sponsor reports.
• Familiarity with autonomous science, artificial intelligence (AI), robotics, chemistry, or materials research.

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required

No

Commercial Driver's License required

No

Recruitment Dates and Special Instructions

Job Open Date: 09/21/2026

Anticipated Close Date: Open until filled

Special Instructions to Applicants:

Applicant required documents: Cover Letter, Resume, Contact Information for at least three Professional References.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number: 00112337

Position Type: EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event

Department ID: 230101 - Interdisciplinary Programs - SVP

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.