Outreach and Communications Coordinator

lyric; San Francisco (CA); On-site; USD 35,817 - 49,593; Full time

Benefits offered by this job

Health insurance

403b retirement plan

Paid holidays

Vacation

Job summary

LYRIC is seeking an Outreach and Communications Coordinator to co-create and execute LYRIC’s communications plan and strengthen external messaging. You will manage digital channels, craft organization-wide messages, and coordinate print media while supporting fundraising communications and events.

The role reports to the Director of Development and Communications and requires multi-channel content development, budget awareness, and collaboration with youth and community partners.

Qualifications

• 2 years of verifiable experience in communications planning for a nonprofit organization.
• Excellent written communication skills in English; ability to edit and proofread materials.
• Strong verbal communication and presentation skills.
• Extensive computer proficiency with Microsoft Office Suite and Adobe Suite.
• Graphic design experience; experience with Wordpress, basic HTML, and web development tools.

Responsibilities

• Develop and implement a complementary communications plan with the Communications and Development Director.
• Co-develop LYRIC’s strategic communications direction.
• Manage LYRIC’s digital channels (Facebook, Twitter, Instagram, Inside and Out E-News) and print materials.
• Coordinate consultants and vendors and ensure high‑quality, consistent messaging.
• Support LYRIC’s communications campaigns and community outreach events.

Skills

Communications planning

Written communication

Verbal communication

Project management

Graphic design

Social media management

Multicultural collaboration

Tools

Microsoft Office Suite

Adobe Suite

Wordpress

Publisher

HTML

Job description

Position Title

Outreach and Communications Coordinator

Position Type

Full-time (40 hours per week), Non-Exempt

Reports to

Director of Development and Communications

Salary

$30.58 per hour (non-exempt)

About LYRIC

Founded in 1988, the Lavender Youth Recreation & Information Center (LYRIC) provides support and services to nearly 2,000 lesbian, gay, bisexual, transgender, queer, questioning (LGBTQQ+) and allied youth per year. LYRIC’s mission is to build community and inspire positive social change through education enhancement, career training, health promotion, and leadership development with LGBTQQ+ youth, their families, and allies of all races, classes, genders, and abilities. The organization has a budget of approximately $4 million and a staff of 20+.

Focus Areas

The Outreach and Communications Coordinator co-creates the design and supports the implementation of LYRIC’s communications. The Coordinator:

• Supports the expansion of LYRIC’s communications and development/grassroots fundraising initiatives – aligning LYRIC’s values of social justice, learning, and leadership development to our communications and fund development practices.
• Supports LYRIC’s core fund development activities as they apply to LYRIC communications.
• Manages outreach activities as they relate to fund development, programs, and organizational wide activities.

The Communications Coordinator reports to the Manager of Development and Communications.

Knowledge

• Develop and implement a complementary communications plan with the Communications and Development Director to highlight LYRIC’s vision and community impact, strengthen the organization’s external messaging, and cultivate donor and community relationships.
• Co-develop the strategic direction of LYRIC Communications.
• Responsible for LYRIC’s digital communication channels including Facebook, Twitter, and Instagram accounts, Inside and Out E-News, etc., ensuring regular postings and communication that promote the work of the organization with high-quality content. Craft key organization-wide messages and manage their distribution through various print media (organizational collateral, reports, brochures, etc.). Coordinate consultants and vendors as needed.
• Develop and implement LYRIC Content Creation Guidelines, LYRIC Style Guide, LYRIC Social Media guidelines for staff and youth, etc.
• Support LYRIC’s communication campaigns, including support of the LYRIC Capitol Renovation Campaign and others as needed.
• Support communication sessions with and for board, staff, community members, and youth (including trainings, working groups, outreach events, call nights, etc.).
• Engage community and external stakeholders in dialogue regarding community needs as opportunities present.
• Maintain website and updates including consistency in pages, calendaring, with some support from Independent Contractor Website Designers.
• Support community events as needed, including community outreach, documentation of events, and organization of photos for internal and public use.
• Attend agency staff and Board meetings, retreats, and gatherings, as requested.
• Provide input and co-develop LYRIC’s communications budget with the Development and Communications Director; monitor budget versus actual progress of line items for which they are responsible throughout the fiscal year.
• Database management and maintenance.
• Perform other duties as assigned.

Who You Are

• 2 years of verifiable experience in communications planning and implementation of diverse communication strategies for a nonprofit organization.
• Excellent written communication skills (English); ability to compose, edit, and proofread materials.
• Strong verbal communication, presentation skills.
• Extensive computer proficiency with Microsoft Office Suite, Adobe Suite.
• Graphic design experience; proven experience using graphics and web development tools, including Publisher, Wordpress, basic HTML.
• Experience working with Social Media (i.e., Facebook, Instagram, Tik Tok, etc.) on behalf of an organization.
• Excellent project management and planning skills. Attention to detail and the ability to prioritize and execute multiple projects within deadlines. Self‑motivated. Ability to hold yourself accountable for your own work.
• Ability to work in a fast‑paced environment; highly organized.
• Highly positive and enthusiastic style.
• Commitment to ongoing self‑improvement.
• Commitment to the mission and philosophy of LYRIC.
• Passion and commitment to fostering healthy LGBTQQ youth and ability to work in a supportive role within protocols that prioritize youth development principles and organizational capacity.
• Knowledge of youth issues, particularly those affecting LGBTQQ youth.
• Commitment to youth development, social justice and anti‑oppression principles and practices.
• Ability to interact with colleagues, LYRIC constituents, and other external audiences with a pleasant and effective manner.
• Experience and competencies in working in a multiracial, multicultural environment.
• Some weekends and evening hours are required and will be scheduled in advance.

The salary for the position is non‑exempt and receives an hourly wage of $30.58 per hour at 40 hours per week. LYRIC uses an equity‑based model of compensation; we offer a fixed pay rate for staff according to position and tenure with an annual pay increase. Salary is non‑negotiable.

Why LYRIC

• A career that truly impacts the lives of LGBTQQ+ youth.
• $800 annual health & wellness cash supplement.
• Professional and Learning Development Trainings including $1000 optional employees’ choice of professional and learning development external opportunities.
• Comprehensive health insurance including full coverage of medical, dental, vision, and acupuncture/chiropractic insurance for employees.
• Optional Health FSA and commuter benefits with employee contributions.
• 403b retirement plan, including up to 4% employer matching.
• 19 holidays observed including employee birthday and 5 days for winter break.
• 19 vacation (accrued at 6.33 hours twice a month) days, 18 sick days (accrued at 6 hours twice a month), 1 personal day, 3 days of critical incident leave, 3 days of bereavement leave, and 5 days of paid jury duty.
• This is a union position with OPEIU Local 29.

The position is in-person full-time.

LYRIC is an equal opportunity employer. Applications are strongly encouraged from women, people of color, immigrants, young people, lesbian, gay, bisexual, queer, transgender and genderqueer people, people living with HIV/AIDS, people with disabilities, and bilingual and bicultural people. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. No phone calls or email inquiries.