Outreach Ambassador-Hybrid

TEEMA; Evansville (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Salary + bonus eligibility

Job summary

TEEMA is seeking an Outreach Ambassador to drive program growth by developing strategic partnerships and educating the community about our care model. You will identify and qualify prospective patients and serve as a trusted guide for families seeking in-home care solutions.

In this hybrid role, you will engage with healthcare providers, senior networks, and community organizations, while coordinating with enrollment staff and clinicians to ensure seamless transitions for new patients.

Qualifications

• Minimum 3 years in community outreach or business development, preferably within healthcare.
• Experience with frail/elderly populations (≥1 year; training provided).
• Proficient with Microsoft Office and CRM software.

Responsibilities

• Develop and execute outreach plans to meet annual growth goals.
• Identify and nurture referral leads from healthcare providers and community organizations.
• Conduct consultative conversations with families to align needs with services.
• Represent the organization at community events and educational presentations.
• Collaborate with enrollment staff and clinical assessors to ensure smooth transitions for new patients.
• Maintain accurate documentation of outreach activities in the CRM.
• Leverage local demographics and market trends to prioritize outreach efforts.

Skills

Public speaking

Relationship-building

CRM usage

MS Office

Education

High school diploma

Bachelor’s degree (nice to have)

Tools

CRM systems

Microsoft Office

Job description

Overview:

Are you a passionate advocate for older adults with a talent for building meaningful community connections? As an Outreach Ambassador, you are the inspiring face of our organization. In this pivotal role, you will drive program growth by developing strategic partnerships and educating the community on our premier model of care. You will act as a trusted guide for families, identifying and qualifying prospective patients to help them achieve their goal of living safely and independently in their own homes. This is an opportunity to combine professional excellence with a deep sense of purpose, ensuring every interaction is person-centered, inclusive, and impactful.

What you will be doing:

• Strategic Growth: Develop and execute dynamic outreach plans to meet annual growth goals and expand our reach within the community.


• Relationship Cultivation: Identify and nurture high-quality referral leads from healthcare providers, senior service networks, and community organizations.


• Consultative Advocacy: Conduct heart-centered, consultative conversations with prospective patients and caregivers to align their unique needs with our comprehensive services.


• Community Presence: Represent the organization with energy and professionalism at community events, educational presentations, and networking opportunities.


• Team Collaboration: Partner seamlessly with the team, including enrollment staff and clinical assessors, to ensure a smooth and supportive transition for every new patient.


• Data Management: Maintain accurate, timely documentation of all outreach and referral activities within the CRM to track success and guide future strategies.


• Market Intelligence: Use your knowledge of local demographics and market trends to prioritize outreach efforts where they are needed most.


• Continuous Improvement: Participate in professional development and team meetings to stay at the forefront of care principles and compliance standards.

What you must have:

• Education: High school diploma or equivalent.


• Experience: At least 3 years of experience in community outreach, relationship-based sales, or business development - preferably within healthcare or aging services.


• Population Expertise: Minimum of 1 year of experience working with the frail and elderly population (training can be provided if this specific requirement is not yet met).


• Technical Proficiency: Strong computer literacy, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience using CRM systems.


• Communication: Exceptional public speaking, written, and verbal communication skills.


• Compliance: Ability to pass a comprehensive background check and meet all medical clearance/immunization requirements for direct patient contact.


• Mobility: Must have a valid driver's license and reliable transportation for frequent local travel.

Nice to have:

• Advanced Education: Bachelor's degree in Marketing, Communications, Healthcare Administration, or Human Services.


• Industry Knowledge: Prior experience with Medicare Medicaid eligibility and a deep understanding of local senior service systems.


• Proven Track Record: A demonstrated history of meeting or exceeding outreach and referral targets in a consultative environment.

Other Information:

• Work Type: Hybrid (A dynamic blend of community-based outreach and office-based collaboration).


• Location: Community-facing role requiring frequent local travel throughout the service area to engage with patients and partners.


• Salary + bonus eligibility.