Outpatient Therapy Manager - Williamsburg

101 Riverside Hospital, Inc.; United States; On-site; USD 106,000 - 154,000; Full time

Job summary

101 Riverside Hospital, Inc. in Newport News, Virginia seeks a Rehab Services Manager to oversee daily clinical care across Physical, Occupational, and Speech therapy services. You will orient and train staff, coordinate patient assignments, and ensure compliance with standards while driving quality and safety.

You will collaborate with medical staff, supervise evaluations, and participate in budgeting and process improvements to enhance patient care and outcomes across the rehab programs.

Qualifications

• Bachelors/Masters/Doctoral levels as specified for therapy disciplines.
• Experience leading rehab teams and coordinating therapy services.
• Licensure in applicable therapy fields as required by VA VDHP.

Responsibilities

• Oversee day-to-day clinical care by Physical, Occupational, and Speech therapy services.
• Orient, train and supervise staff; manage patient assignments and staffing.
• Monitor compliance with policies, audits and performance evaluations.
• Collaborate with medical staff to implement evidence-based practice and process improvement.
• Ensure accurate documentation and billing practices meet regulatory standards.
• Participate in budgeting and resource allocation for rehab services.

Skills

Staff supervision

Leadership

Budget planning

Interdisciplinary collaboration

Education

Bachelor's Degree in Occupational Therapy

Master's Degree in Speech Therapy

Doctoral Degree in Physical Therapy

Job description

Newport News, Virginia

Hiring Range $106,100.00 - $153,875.00/Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview Oversees the day to day clinical care provided by Physical, Occupational, and Speech services in their facility. Specific management tasks include: orientation and training of new employees; coordinating patient assignments, staff performance evaluations, interdisciplinary interaction, program planning, therapy hours productivity, and staffing issues. The Rehab Services Manager ensures that the highest standard of rehabilitation services are delivered and maintained.

What you will do

• Demonstrates intermediate to advanced technical knowledge/clinical competencies in therapy operations as evidenced by the ability to assume a role in the provision of patient care as needed.
• Assures that unit policies and procedures are current and consistent with regulatory guidelines.
• Monitors for adherence to policies and procedures by use of audits, observations, and timely feedback.
• Sustains an environment of progressive and evidence-based nursing practice.
• Participates positively in hiring, oversight, training and support of all team members, volunteers and students to include positive acknowledgment and disciplinary action as appropriate.
• Completes accurate staff evaluations in a timely manner.
• Promotes satisfactory staff retention and is competent in labor relations matters.
• Seeks guidance from Director and HR in sensitive or complicated matters.
• Continuously improves the delivery and outcomes of comprehensive, quality, personalized patient/customer care economically and in accordance with patient safety standards, standards of excellence and the Riverside Code of Conduct.
• Monitors clinical activities to identify both expected and unexpected risks.
• Builds credibility with physicians as a champion for patient care, quality, and professional practice.
• Collaborates with medical staff to implement evidence based practice and process improvement (protocols, policies, etc.).
• Demonstrates understanding of both internal and external diverse patient care populations served.
• Recognizes and embraces age diversity in the patients/customers as well as the workforce.
• Collaborates with System Director of Rehab and Therapy as well as other Rehab leaders across the Riverside Health System.
• The Manager is effective at educating and coaching their team to achieve satisfactory performance in documentation and billing practices.
• Documentation of clinical care performed on the unit/clinic meets all applicable requirements and supports the necessity of the services provided.
• Billing practices of the clinic/unit meet compliance standards and appropriate policies to timeliness and accuracy.
• Participates/oversees the planning and monitoring of the budget for defined areas to include appropriate resource allocation determination.
• Completes variance review, analysis, and action plans based on approved departmental expense and productivity budget.
• Understands and shares with staff updates in healthcare economics and public policy as it applies to the delivery of patient care.

Qualifications

Education Bachelors Degree, Occupational Therapy (Required) or Masters Degree, Speech Therapy (Required) or Doctoral Degree, Physical Therapy (Required) or Experience 3-4 years Recent relevant experience (Required) 1 year Supervisory or leadership experience (Preferred) Licenses and Certifications License Physical Therapy (PT) - Virginia Department of Health Professions (VDHP) Upon Hire(Required) or License Occupational Therapy (OT) - Virginia Department of Health Professions (VDHP) Upon Hire(Required) or Certificate of Clinical Competence in Speech Language Pathology (CCC-SLP) - The American Speech-Language-Hearing Association (ASHA) Upon Hire(Required)

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.