Outpatient Pharmacy Technician

massgeneralbrigham; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a Registered Pharmacy Technician to perform a broad range of technical and operational duties that support safe, timely medication distribution and pharmacy services. Responsibilities include packaging, labeling, distribution, and assisting with outpatient prescription processing.

The role requires a High School Diploma or equivalent, state license, and 0-1 year of experience; CPhT is preferred. Onsite location at 45 Francis Street with 40 hours per week.

Qualifications

• High School Diploma or Equivalent required.
• Pharmacy Technician license required; CPhT preferred.
• Pharmacy Technician 0-1 year experience required.

Responsibilities

• Follow established policies and procedures to perform routine support tasks in the pharmacy department.
• Understand pharmacy practice settings, requirements, and drug handling and storage practices.
• Support operations to ensure safe and efficient delivery of medications and healthcare products.
• Utilize robotics, automation, software, equipment, and information systems.
• Communicate professionally with patients and caregivers to obtain information and triage inquiries.
• Audit medication storage areas using data collection tools.

Skills

HIPAA compliance

Pharmacy math

Policy adherence

Communication

Attention to detail

Pharmacist judgment

Education

High School Diploma or equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Under the direction of a staff pharmacist and/or pharmacy leadership, the Registered Pharmacy Technician performs a broad range of technical and operational duties that support safe, timely, and efficient medication distribution and pharmacy services in accordance with established policies, procedures, and applicable legal and regulatory requirements. Responsibilities may include preparing, packaging, labeling, and distributing unit-dose and stock medications; assisting with outpatient prescription processing; staging and delivering medications and supplies to patient care areas; maintaining medication inventory through restocking, rotation, and monitoring of storage conditions; and supporting the accurate completion of required documentation and records. The technician utilizes area-specific technology and equipment-including automation, robotics, dispensing systems, and pharmacy information systems-to execute workflows, troubleshoot routine issues, and maintain medication integrity and security, including proper handling of controlled substances per policy. The technician demonstrates professionalism in all interactions and communicates clearly with patients and caregivers, as appropriate, to obtain needed information and/or triage routine inquiries to the pharmacist.

Does this position require Patient Care?

No

Essential Functions

• Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department.
• Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.
• Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products.
• Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.
• Demonstrates professionalism and effectively communicates with patients and caregivers to gather information and/or triage inquiries.
• Audits medication storage areas utilizing data collection tools, if applicable.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Pharmacy Technician [State License] required

Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred

Experience

Pharmacy Technician 0-1 year required

Knowledge, Skills and Abilities

• Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures
• Understand HIPAA privacy rules and will use discretion handling patient related information
• Ability to read, interpret, and follow verbal and written instructions associated with assigned responsibilities
• Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements
• Proficient with math calculations associated with assigned responsibilities
• Ability to distinguish routine functions from those requiring a pharmacist's professional judgment
• Ability to work with sustained attention and care on routine, repetitive tasks

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$21.75 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to ce