OUTPATIENT PHARMACY TECH

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 32,000 - 40,000; Full time

Job summary

St. Bernards Healthcare outpatient pharmacy is seeking a detail-oriented Pharmacy Technician to support pharmacists in processing prescriptions, assisting patients at pickup, and handling insurance claims and prior authorizations.

Responsibilities include maintaining inventory, operating point-of-sale systems, and ensuring compliance with state and federal regulations and privacy standards, while delivering excellent customer service in a fast-paced hospital setting.

Qualifications

• Must be licensed with the Arkansas State Board of Pharmacy as a pharmacy technician.
• Experience in the community pharmacy environment or other healthcare field is preferred.
• Must be able to work in a safety-sensitive position and follow policy guidelines.

Responsibilities

• Process and prepare prescriptions.
• Assist patients with medication pick-up and over-the-counter products.
• Handle insurance claims and prior authorizations.
• Maintain inventory and medication supplies.
• Operate point-of-sale systems.
• Ensure compliance with health system policies, state and federal regulations, and patient privacy standards.
• Collaborate with pharmacists, clinic staff, and patients to promote continuity of care.

Skills

Verbal communication

Teamwork

Stress management

Prioritization

Education

High school diploma or GED

Job description

• High school diploma or GED required. Must be licensed with the Arkansas State Board of Pharmacy as a pharmacy technician before the onset of duties.
• Experience
• Excellent verbal communication skills, ability to work in a team environment, and ability to work in stressful environments is essential. The ability to effectively prioritize and manage multiple tasks is also desired. Experience in the community pharmacy environment or other healthcare field is preferred.
• Physical
• This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
• Work is conducted in a normal hospital environment, and involves close eye work and hearing within normal range. Operations will be performed on the computer and multiple other types of technology. Lifting and carrying up to 45 pounds of weight is possible. Pushing/pulling up to 100 pounds may be encountered. Expect frequent standing, walking, bending, stooping, and reaching.
• JOB SUMMARY
• An Outpatient Pharmacy Technician in a health system setting supports pharmacists in providing safe, accurate, and patient-centered pharmacy services across outpatient pharmacy operations. Responsibilities include processing and preparing prescriptions, assisting patients with medication pick-up and over-the-counter products, handling insurance claims and prior authorizations, maintaining inventory and medication supplies, operating point-of-sale systems, and ensuring compliance with health system policies, state and federal regulations, and patient privacy standards. The technician collaborates closely with pharmacists, healthcare providers, clinic staff, and patients to promote continuity of care and enhance the overall patient experience. Success in this role requires strong customer service skills, attention to detail, teamwork, adaptability, and the ability to work efficiently in a fast-paced healthcare environment.