Outpatient Operations & Data Lead

New Horizons of the Treasure Coast; Vero Beach (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance (covers mental health

Dental Insurance

Vision Insurance

Disability Insurance (STD; LTD)

Paid Time Off

Paid Holidays

Paid Training

Employee Assistance Program

Life Insurance

Retirement plan (403b)

School Loan Forgiveness (PSLF program)

Job summary

New Horizons of the Treasure Coast is seeking an Outpatient Lead to coordinate outpatient operations, mentor administrative staff, and translate operational data into actionable insights. This role balances compassionate care with efficient workflows to support patients and teams.

As an Outpatient Support & Data Lead, you will supervise support staff, oversee day-to-day office operations, maintain EHR data integrity, and prepare diverse administrative reports.

Qualifications

• Must pass Level 2 Background through DCF and AHCA Clearinghouse.
• An associate's degree or five years of experience will be considered.
• Minimum of two years supervisory experience is recommended.

Responsibilities

• Provide administrative direction and supervision of support staff.
• Oversee day-to-day operations of the office support functions.
• Prepare administrative reports and manage special projects.
• Ensure and maintain data integrity of the EHR system.
• Oversee scheduling reconciliation and client demographics.
• Provide back-up in front reception, intake, insurances when needed.
• Perform other duties as requested.
• Apply Therapeutic Effective Aggression Management (CPI/CARE) techniques when needed.

Skills

Data analysis

EHR systems

Healthcare operations

Leadership

Communication

Billing processes

Education

Associate degree or higher

Two years supervisory experience preferred

Tools

EHR software

Billing software

Job description

New Horizons of the Treasure Coast is seeking an Outpatient Lead to coordinate outpatient operations, mentor administrative staff, and translate operational data into actionable insights. This role balances compassionate care with efficient workflows to support patients and teams.

As an Outpatient Support & Data Lead, you will supervise support staff, oversee day-to-day office operations, maintain EHR data integrity, and prepare diverse administrative reports.