Outpatient Nurse Manager

La Rabida Children's Hospital; Chicago (IL); On-site; USD 102,000 - 163,000; Full time

Job summary

La Rabida Children's Hospital in Chicago seeks an Ambulatory Nurse Manager to lead day-to-day operations of a multi-specialty pediatric outpatient clinic caring for medically complex patients and their families. The role emphasizes staff leadership, safety, and quality care, overseeing nurses, medical assistants and operations to ensure smooth patient flow and adherence to best practices.

Requires BSN, Illinois RN license, BLS, PALS, and CPR certification; prior pediatric clinic leadership is

Qualifications

• Graduate of an accredited School of Nursing; BSN required.
• Pediatric nursing leadership experience preferred.
• Licensed as a Registered Nurse in Illinois; BLS and PALS required.
• CPR certification: American Heart Association or American Red Cross only.

Responsibilities

• Oversee day-to-day operations of a multi-specialty pediatric outpatient clinic.
• Lead clinic staff including nurses and medical assistants through onboarding, coaching and evaluation.
• Lead operational planning: staffing, scheduling, and clinical guidelines development.
• Ensure quality assurance through chart reviews, performance metrics analysis and regulatory compliance.
• Maintain compliance by staying current with regulations and ensuring licensure/certification requirements are met.
• Participate in incident reporting and workflow updates to support safety and best practices.

Skills

Outpatient Clinic Operations

Leadership

Family Centered Philosophy

Education

BSN

Job description

• Compensation: USD 102,000 - USD 163,000 - yearly

Company Description

La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.

Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.

The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.

Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for youth in care, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County

Job Description

The Ambulatory Nurse Manager is a registered nurse who will have the leadership responsibility for the day-to-day oversight of a multi-specialty pediatric outpatient clinic focusing on care for medically complex and developmentally disabled patients and their families. Responsibilities will includeoverseeing a team of clinical staff comprising of nurses, medical assistants, and others ensuring safe and quality based patient care delivery by monitoring staff performance, managing patient assignments, ensuring best practice clinical standards, and promoting staff development while adhering to regulatory compliance;serving as a key liaison between clinic staff and both clinic and hospital management to ensure smooth and efficient operations of the clinic.

• Oversees clinical operations by monitoring patient flow, reviewing documentation, observing staff practices, and providing direct care in complex situations.
• Supervises clinic staff through onboarding, training, competency assessments, real-time coaching, and resolution of team or patient care concerns.
• Leads operational planning, including staff scheduling, coordination with providers, and the development of clinical guidelines and quality improvement initiatives.
• Ensures quality assurance by conducting chart reviews, supporting skill development events, tracking quality metrics, and analyzing trends for performance improvement.
• Maintains compliance by staying current with regulations, leading staff education efforts, and ensuring licensure and certification requirements are met.
• Participates in incident reporting, root cause analysis, and workflow updates to support safety and adherence to best practices and regulatory standards.

Qualifications

• Graduate of an accredited School of Nursing. BSN required.
• Pediatric nursing leadership experience preferred.
• BLS, PALS, Licensed as a Registered Professional Nurse in the State of Illinois.
• Specialized Knowledge and Skills:Outpatient Clinic Operations, Leadership, Family Centered Philosophy
• CPR required.Only certifications issued by the American Heart Association or the American Red Cross will be accepted.

Additional Information

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.