Outlet Sales Associate

RH; Rockville (MD); On-site; USD 32,000 - 40,000; Full time

Job summary

RH Outlet is seeking an Outlet Sales Associate who is passionate, sales-driven, and dedicated to delivering extraordinary customer experiences. You will engage customers with personalized service and represent the RH brand across the store.

This role requires at least 1 year in retail, preferably in home furnishings, with a track record of meeting sales objectives. Proficiency with Mac, iOS, Microsoft Office, and Google apps helps guide purchases and maintain store presentation.

Qualifications

• 1+ years of retail experience, preferably in home furnishings.
• Proven ability to exceed sales objectives through relationship-driven selling.
• Proficiency with Mac OS, iOS devices, Microsoft Office and Google apps.

Responsibilities

• Represent the RH brand with professional communication and brand-reflective presence.
• Engage customers and educate them on RH products to support informed purchases.
• Develop knowledge of the full RH assortment, services, and policies.
• Uphold brand integrity through visual merchandising and store appearance.
• Accurately process sales transactions for a seamless purchasing experience.
• Contribute to team goals and drive store performance.

Skills

Mac OS

iOS devices

Microsoft Office

Google apps

Job description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

YOUR RESPONSIBILITIES

• Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
• Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
• Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
• Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
• Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
• Drive sales performance by actively contributing to team goals and supporting overall store success

OUR REQUIREMENTS

• 1+ years of experience in retail, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling and product expertise
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.

PHYSICAL REQUIREMENTS

• Lift and move items up to 50 lbs, while utilizing appropriate equipment and adhering to safety guidelines
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing