Outlet - Full-Time Team Lead

Clarks Outlet; Sevierville (TN); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision

HSA/FSA

Life insurance

Disability insurance

Voluntary benefits

401k with match

Paid vacation & sick time

Tuition reimbursement

Employee discount

Retail incentive programs

Job summary

Clarks Outlet in Sevierville, TN seeks a Full Time Team Lead to drive sales, lead a team, and uphold store standards. You will manage daily operations in the absence of supervision, coach associates, and ensure excellent customer service.

The role emphasizes merchandise organization, inventory control, and effective communication with leadership. Competitive benefits accompany a focus on coaching, performance, and brand representation in a dynamic retail environment.

Qualifications

• Retail/Store leadership experience required
• Strong communication and interpersonal skills
• Ability to train and develop staff
• Proven track record in achieving sales targets

Responsibilities

• Serve as the Manager on Duty when Store Manager is unavailable
• Deliver consistent sales performance and customer service
• Organize merchandise and back stock for optimal placement
• Oversee receiving from shipments and maintain store cleanliness
• Train and coach employees on policies and procedures
• Upsell multiple pairings and accessories
• Lead loss prevention and shrinkage controls
• Foster a positive work environment
• Stand for extended periods; lift up to 50 lbs

Skills

Customer service

Leadership

Team management

Coaching

Sales

Tools

POS systems

Inventory management

Job description

1645 Parkway, Sevierville, TN 37862, USA

Job Description

Posted Monday 24 August 2026 at 04:00

Clarks is looking for aFull Time Team Leadto join the team!

Clarks offers a competitive benefits package We offer:

• Medical, dental and vision plans to all employees working thirty hours or more per week.
• Health savings and flexible spending accounts
• Clarks offers life insurance, supplemental insurance, short term and long-term disability
• Voluntary insurance benefits (hospital, indemnity, critical illness, and accidental).
• 401k plan with a generous employer match
• Three weeks of paid vacation and paid sick time
• Tuition reimbursement program for both personal and professional growth and development
• Employee discount on all Clarks products
• Retail Incentive Programs for meeting or exceeding monthly plans

At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an importantaspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate’s experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate’s relevant experience, qualifications, performance, Clarks’ business needs, and internal equity.

The pay range for this role may be modified by Clarks at any time in the future.

Some responsibilities of a Team Lead may include:

• Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
• Consistently deliver positive sales performance.
• Organize the store merchandise and back stock and ensure proper placement of product.
• Oversee the receipt of shipment and maintain a clean work environment.
• Assist in training and coaching employees on all policies and procedures.
• Practice impeccable customer service skills.
• Upsell the customer, when appropriate, on multiple pairs and accessories.
• Exemplify the Clarks Brand.
• Follow all policies and procedures related to loss prevention and shrinkage.
• Create a comfortable work environment for all colleagues.
• Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.

This season, we’re proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all – bringing to life Clarks’ new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we’re ready to lead the way. After all, we’re originators, not imitators. It’s who we are, who we’ve always been. And to change the world of tomorrow, we’re doing things differently today.

Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.

1645 Parkway, Sevierville, TN 37862, USA