Outfitter - Run Gear Expert & Community Builder

Fleet Feet; Ridgewood (NJ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Professional development

Community engagement

Team culture

Healthcare benefits

Job summary

Fleet Feet in Ridgewood, NJ is seeking an Outfitter to help customers find the right footwear and gear, delivering personalized service that supports their fitness goals. You’ll join a welcoming, team-oriented store environment and contribute to events and community initiatives.

As a front-line specialist, you’ll stay current on product features and trends, build lasting relationships with customers and vendor partners, and help drive store success with enthusiasm and care.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to engage customers with empathy and patience.
• Strong communication and active listening skills.
• Willingness to learn product features and trends.

Responsibilities

• Deliver personalized service to help customers reach fitness goals.
• Recommending and fitting footwear, apparel, and gear tailored to individual needs.
• Creating a welcoming and inclusive in-store environment.
• Building meaningful relationships with customers, teammates, and vendor partners.
• Staying current on product features, benefits, and trends.
• Supporting events, group runs, and training programs that build community.
• Contributing to store goals and supporting merchandising and inventory.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Fleet Feet in Ridgewood, NJ is seeking an Outfitter to help customers find the right footwear and gear, delivering personalized service that supports their fitness goals. You’ll join a welcoming, team-oriented store environment and contribute to events and community initiatives.

As a front-line specialist, you’ll stay current on product features and trends, build lasting relationships with customers and vendor partners, and help drive store success with enthusiasm and care.