Outdoor Supply Hardware - Full-Time Cashier

Central Network Retail Group; Napa (CA); Sur place; USD 23 000 - 29 000; Plein temps

Résumé du poste

Central Network Retail Group, LLC (CNRG) is seeking a Cashier Associate to deliver aggressive customer service, greet customers, and accurately process transactions at the register. The role includes training, stocking, and maintaining a clean checkout area while supporting a fast-paced environment.

You will handle sales, refunds, exchanges, and payments, contributing to a positive shopping experience. The position is hourly, with pay ranges and the potential for growth within CNRG.

Qualifications

• Friendly, customer-focused workforce with ability to greet customers as they enter and exit the store.
• Accurate processing of transactions including credit cards, cash, and checks.
• Possess good organizational skills and maintain a clean, organized checkout area.

Responsabilités

• Understand and follow the store's mission and values.
• Process transactions accurately in a timely, friendly manner.
• Greet customers at entry and exit to create a positive impression.
• Verify quantities, descriptions, and prices during transactions.
• Handle returns, exchanges, and merchandise sales.
• Answer phone calls promptly and courteously.
• Receive payment on COD tickets and assist with credit applications.
• Prepare deposits and organize cash drawer for next day.
• Direct customers to items and call for assistance as needed.
• Maintain cash controls to protect assets.
• Keep a positive customer service attitude at all times.
• Follow all cashier procedures and standards.
• Maintain ability to distinguish similar products.
• Help keep the store clean.

Connaissances

Customer service

Teamwork

Communication

Attention to detail

Multitasking

Cash handling

Outils

POS system

Cash register

Credit/check verification system

Description du poste

Summary

A Cashier associate must provide aggressive customer service through greeting customers as they enter the store and the timely, accurate processing of customer transactions. Also, a Cashier Associate greets customers as they approach the register area, scans merchandise, processes all sales, refunds/exchanges and uses the register to close transactions. The position also includes training, maintenance and stocking responsibilities as assigned similar to that of a CNRG’s Team Player. Since the Cashier associate will often be the first and last person a customer will encounter when shopping at CNRG’s they should greet each customer when they enter and thank each customer for shopping with us as they leave.

Summary

A Cashier associate must provide aggressive customer service through greeting customers as they enter the store and the timely, accurate processing of customer transactions. Also, a Cashier Associate greets customers as they approach the register area, scans merchandise, processes all sales, refunds/exchanges and uses the register to close transactions. The position also includes training, maintenance and stocking responsibilities as assigned similar to that of a CNRG’s Team Player. Since the Cashier associate will often be the first and last person a customer will encounter when shopping at CNRG’s they should greet each customer when they enter and thank each customer for shopping with us as they leave. Handle sales transactions, assist customers, and maintain a clean and organized checkout area. The ideal candidate is friendly, detail-oriented, and able to work in a fast-paced environment.

Bilingual candidates are preferred but not required

Essential Duties And Responsibilities

• Understanding and conducting yourself according to CNRG’s Mission and Values
• Accurately processing customer transactions in an orderly, timely, and friendly manner (credit cards, cash, checks, etc.)
• Greeting customers as they enter and exit the store, creating a lasting impression of friendliness to the customer
• Verifying merchandise quantities, descriptions, and prices to ensure accuracy when completing a transaction
• Handling returns/exchanges and sales of merchandise
• Answer incoming phone calls in a prompt, efficient and courteous manner
• Receiving payment on commercial accounts, receiving money from drivers on C.O.D. tickets and aiding in credit application completion
• Completing and filing due tickets for customers needing a later pick-up
• Completing and filing rain checks for out-of stock items
• Accurately counting down all tenders, preparing deposits and organizing the drawer for the following day
• Utilizing the credit and check verification system according to established company policy and procedures
• Ensuring the daily inflow and outflow of paperwork, including filing and storage, is handled in an efficient and precise manner according to established procedures which will include daily reports, currency and other documentation as necessary.
• Directing customers to items in the store and calling other team members for customer assistance
• Responsibility for cash and controls to protect company assets
• Ability to maintain a positive customer service-attitude at all times
• Following all Cashier procedures
• Ability to accurately determine the difference between similar products
• Help keep the store clean

A Successful Cashier Associate

Must consistently demonstrate CNRG’s Mission and Values. The must have good oral/written communication skills in order to effectively interact with customers, vendors, and other associates in person and on the telephone. Also, they must be customer service-oriented as well as team-oriented and have good organizational skills. A successful Cashier associate must be able to effectively manage multiple tasks simultaneously. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. They must be able to accurately count and distinguish denominations of money and maintain a high level of product knowledge. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays. This job is an hourly position. Pay rate is $16.90-20.80 per hour. There are no guarantees for career progression. This does not mean that you will not be considered for other store positions or opportunities. CNRG’s culture is to promote from within and consideration will be given to CNRG’s candidates with experience.

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.