Outdoor Golf Operations Associate – Guest Experience

pgatour; Avondale (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

TPC Louisiana, located in Avondale just outside New Orleans, is hiring an Outside Operations Staff member to help members and guests enjoy the golf experience. You will greet guests, pull golf cars, load bags, and keep the golf car facility clean and serviced throughout the day.

The role requires a high school diploma, customer service experience, and a valid driver's license; training will cover club rules, safety, and daily setup of the practice and course areas.

Qualifications

• High school diploma or equivalent education.
• Previous experience working in customer service, preferably in a country club or equivalent
• Valid driver's license required

Responsibilities

• Assist PGA Tour players, Members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
• Greet and welcome members and guests
• At opening assist in pulling all golf cars from the golf car facility to the bag staging area
• Remove golf bags from member's and guest's car and load them on a golf cart. Where applicable, drive the golf car to the staging area
• Give all members and guests miscellaneous information that may help them in playing the course.
• Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material. Drive dirtied golf cars to the car washing area; wash car, wipe down car, stock golf car with clean towels, pencil, score card, and divot repair material
• At closing, drive golf cars into golf car facility and plug them into the battery charger
• Ensure that the Golf Car Facility is always clean and orderly
• Perform periodic car maintenance and minor special repairs. Update car service records
• Service the practice facility by driving the picker and mechanically picking up golf balls in the area. Set up the practice facility for play. Continually replenish the supply of practice facility balls. Using a golf cart, patrol the practice tee and pick up trash and practice golf ball bags. Rotate practice facility area in accordance with tee maintenance program. Collect, clean and bag balls at the end of play, ensuring that all range balls are in excellent condition at all times by culling damaged balls
• Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member's or guest's vehicle
• Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests
• Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas
• Special projects or other duties as assigned

Skills

High school diploma

Customer service

Valid driver's license

Job description

TPC Louisiana, located in Avondale just outside New Orleans, is hiring an Outside Operations Staff member to help members and guests enjoy the golf experience. You will greet guests, pull golf cars, load bags, and keep the golf car facility clean and serviced throughout the day.

The role requires a high school diploma, customer service experience, and a valid driver's license; training will cover club rules, safety, and daily setup of the practice and course areas.