Outdoor Gear Specialist — Customer Experience Pro

CSC Generation; Bozeman (MT); On-site; USD 24,796 - 27,552; Full time

Job summary

Backcountry in Bozeman is seeking a dynamic Gearhead (Sales Associate) to join our retail team. You will provide exceptional customer service, help customers find the right outdoor gear and apparel, and process transactions quickly and accurately.

You will maintain a clean store, manage inventory, and collaborate with marketing and buying teams to ensure offerings align with customer needs. Outdoor enthusiasts with strong communication skills fit best; weekend/evening shifts required.

Qualifications

• High school diploma or equivalent required.
• Some college coursework preferred.
• Excellent communication and customer service skills.

Responsibilities

• Greet and assist customers with their purchases.
• Provide product information, advice, and recommendations to customers.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized store environment.
• Manage inventory levels and restock merchandise.
• Collaborate with the marketing and buying teams to ensure product offerings align with customer needs.
• Continuously strive to improve customer satisfaction and exceed sales targets.
• Develop and maintain knowledge of products, industry trends, and competitors.
• Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred

Skills

Communication skills

Customer service

Sales-minded

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Microsoft Office

POS systems

Job description

Backcountry in Bozeman is seeking a dynamic Gearhead (Sales Associate) to join our retail team. You will provide exceptional customer service, help customers find the right outdoor gear and apparel, and process transactions quickly and accurately.

You will maintain a clean store, manage inventory, and collaborate with marketing and buying teams to ensure offerings align with customer needs. Outdoor enthusiasts with strong communication skills fit best; weekend/evening shifts required.