Outdoor Gear Sales Pro — Flexible Part-Time

L.L.Bean Costa Rica; Hanover (MA); Hybrid; USD 18,000 - 24,000; Part time

Benefits offered by this job

Flexible schedules

Generous discount

Positive team environment

Job summary

Join L.L.Bean in Hanover as a temporary, part‑time Sales Associate, introducing customers to outdoor gear and apparel with a friendly, knowledgeable approach. You’ll keep the store inviting, assist with product knowledge, and contribute to a team‑oriented, customer‑centered shopping experience.

The role emphasizes flexible scheduling, strong customer service, and engagement with store programs while supporting daily operations and a safe, welcoming environment for guests and colleagues alike.

Qualifications

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills

Customer service

Friendly communication

Tech proficiency

Adaptability

Flexible hours

Outdoor enthusiasm

Job description

Join L.L.Bean in Hanover as a temporary, part‑time Sales Associate, introducing customers to outdoor gear and apparel with a friendly, knowledgeable approach. You’ll keep the store inviting, assist with product knowledge, and contribute to a team‑oriented, customer‑centered shopping experience.

The role emphasizes flexible scheduling, strong customer service, and engagement with store programs while supporting daily operations and a safe, welcoming environment for guests and colleagues alike.