Outdoor Gear Sales Guide — Part-Time, Flexible Hours

L.L.Bean; Hadley (MA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Employee discount

Benefits package

Job summary

L.L.Bean's Hadley, MA store is seeking temporary, part-time Sales Associates to welcome customers and assist with product knowledge in our outdoor gear and apparel departments.

You'll engage with shoppers, maintain store standards, and support team goals while enjoying flexible schedules, competitive pay, and generous employee discounts. Join us and celebrate our outdoor heritage and customer-first culture.

Qualifications

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills

Customer service

Friendly communication

Tech proficiency

Adaptability

Flexible hours

Outdoor passion

Job description

L.L.Bean's Hadley, MA store is seeking temporary, part-time Sales Associates to welcome customers and assist with product knowledge in our outdoor gear and apparel departments.

You'll engage with shoppers, maintain store standards, and support team goals while enjoying flexible schedules, competitive pay, and generous employee discounts. Join us and celebrate our outdoor heritage and customer-first culture.