Outdoor Gear Customer Concierge

Sportsman's Warehouse; Greensboro (NC); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee discount

Quarterly bonuses

Credit card sign-up incentive

401(k) with company matching

Health & wellness benefits

Job summary

Sportsman’s Warehouse in Greensboro is seeking a part-time Customer Service Associate / Outfitter to greet customers, share outdoor expertise, and build an engaging in-store experience. The role emphasizes a friendly, knowledgeable approach and a strong team culture.

As part of the Front End department, you’ll contribute to a welcoming environment, participate in incentive programs, and support sales with product recommendations and service excellence.

Qualifications

• Excellent communication and interpersonal skills.
• High school diploma or equivalent preferred but not required.

Responsibilities

• Deliver Exceptional Service: Greet every customer with a friendly smile, listen to their needs, and ensure an outstanding in-store experience.
• Be a Knowledgeable Guide: Share your passion for outdoor activities and help customers find what they need for their next adventure.
• Maintain an Inviting Space: Keep the department clean, organized, and well-stocked to encourage customers to explore.
• Promote Our Best Products: Educate customers on product features, protection plans, and gear upgrades.
• Support Team Success: Collaborate with teammates to ensure smooth store operations and a positive atmosphere.

Skills

Excellent communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Sportsman’s Warehouse in Greensboro is seeking a part-time Customer Service Associate / Outfitter to greet customers, share outdoor expertise, and build an engaging in-store experience. The role emphasizes a friendly, knowledgeable approach and a strong team culture.

As part of the Front End department, you’ll contribute to a welcoming environment, participate in incentive programs, and support sales with product recommendations and service excellence.