Outcomes Manager - PT - Lourdes (BSN or LSW/MSW required)

Virtua Health; Camden (NJ); On-site; USD 80,000 - 124,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Job summary

Virtua Health in Camden, NJ seeks a Care Coordination professional to partner with physicians and multidisciplinary teams to coordinate patient care, aiming to improve quality and cost‑effective outcomes. You will advocate for patients and facilitate safe transitions across the care continuum.

The role requires RN or Masters prepared Social Worker with 3+ years in clinical nursing or social work, and at least 1 year in case management or related settings, including Medicare/Medicaid knowledge.

Qualifications

• Minimum 3 years clinical nursing (RN) experience or Social Work; 1 year case management or related interdisciplinary experience in acute care or behavioral health.
• Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Responsibilities

• Care Coordination – assess and plan to meet patient needs, monitor length of stay, promote efficient resource use, and document progress.
• Documentation – complete documentation of plan of care in EMR and case management systems.
• Metrics – accountable to goals and dashboards contributing to organizational success.
• Organizational improvement – participate in patient satisfaction, Six Sigma, and cross‑functional teams.
• Compliance – understand and apply federal/state requirements; identify and report issues.

Education

RN or Masters prepared Social Worker

Job description

Summary

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum.

Position Responsibilities

• Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physicians single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate. Refers appropriate cases for Social Work intervention.
• Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.
• Metrics- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.
• Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.
• Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.

Position Qualifications Required

• Required Experience: Minimum 3 years clinical nursing (RN) experience or Social Work Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred) Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.
• Required Education: RN or Masters prepared Social Worker
• Training / Certification / Licensure: RN or LSW required; LCSW considered

Salary

$79,719 - $123,934 Yearly

Benefits

• Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.