Outcome Product Lead: Drive High-Impact Business Change

EY; Honolulu (HI); Hybrid; USD 167,000 - 226,000; Full time

Benefits offered by this job

Total Rewards package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is hiring an Outcome/Product Lead to own ventures from discovery to sustained value, bringing together users, practitioners, designers, engineers and specialists around a clear outcome.

The role sits at the intersection of innovation, product management and business transformation, with success measured by real changes in how people work, not just features. Hybrid work and travel up to 50% are involved.

Qualifications

• Bachelor’s Degree in a relevant field.
• 7-9 years in product management, service innovation, or business transformation initiatives with ownership from discovery through adoption and measurable business impact.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Ambiguity management

User research

Cross-functional collaboration

Communication across executives

AI-enabled products knowledge

Education

Bachelor's Degree

Job description

EY is hiring an Outcome/Product Lead to own ventures from discovery to sustained value, bringing together users, practitioners, designers, engineers and specialists around a clear outcome.

The role sits at the intersection of innovation, product management and business transformation, with success measured by real changes in how people work, not just features. Hybrid work and travel up to 50% are involved.