Outbound Supervisor

Universal Logistics Holdings, Inc.; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Central Transport LLC, a nationwide LTL carrier, is seeking an experienced Operations Manager to oversee outbound terminal operations in Kansas City. You will lead a team of drivers and dock personnel, coordinate loads, and ensure on-time performance in a dynamic, safety-driven environment.

Ideal candidates bring leadership experience in transportation, deep knowledge of LTL, and a proven ability to hire, coach, and mentor staff.

Qualifications

• Experience managing a team in transportation operations.
• Strong leadership abilities including hiring, coaching and mentoring.
• Thorough understanding of the LTL trucking industry.
• Excellent written and verbal communication skills.
• Proven ability to work under pressure and meet deadlines.

Responsibilities

• Oversee outbound operations for your designated terminal dock area.
• Manage up to 30 local LTL drivers and dock personnel to meet production schedules.
• Build loads using independent judgement based on labor and freight availability.
• Ensure proper load of carriers by monitoring cube and trailer weight.
• Provide leadership and accountability to drivers and dock staff.
• Monitor dock production and KPI goals, adjusting as needed.
• Track hours and overtime, ensuring compliance and safety.
• Maintain a safe work environment per DOT/OSHA standards.
• Support company operational model compliance and service excellence.

Skills

Leadership

LTL knowledge

Team management

Hiring & coaching

Communication

Technology aptitude

Shift flexibility

Education

Associate or Bachelor’s Degree (preferred)

Job description

Company Description

Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 3.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Salary ranges from: $60,000-$80,000 with up to 10% in additional bonuses. Shift Time: Monday-Friday: 10:00am-8:00pm.

Ideal Candidate Requirements

• Experience in managing a team, preferably in transportation operations
• A thorough understanding of the LTL trucking industry
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry
• Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Must be willing to work 50 hours/week average
• Must be able to work any shift including nights and/or weekends and in any weather condition
• Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
• An Associate or Bachelor’s Degree, preferred but not required

Duties

• Oversee outbound operations for your designated section of the terminal dock. This includes the process of unloading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
• Utilizing your independent judgement to build loads based on available labor and freight levels.
• Ensure proper load of carriers by monitoring the cube and weight of trailers.
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers.