Outbound Fulfillment Supervisor

Southern Glazer's Wine and Spirits, LLC; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Southern Glazer's Wine and Spirits in Tulsa, OK is seeking an Outbound Supervisor to oversee order fulfillment and distribution activities in the warehouse. You will guide a team of associates, ensure accurate loading, and maintain timely delivery to retail customers.

You will train new staff, define productivity expectations, monitor progress, and lead safety initiatives in line with OSHA regulations while supporting recruitment and scheduling as needed.

Qualifications

• Bachelor's Degree or equivalent education and related experience.
• 3 years of experience or equivalent education and related experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Direct the filling, loading, and checking of product orders for retail customers through the management of team associates.
• Train new team associates and ensure understanding of organization and operation policies and service guidelines.
• Ensure accurate and efficient fulfillment of orders to retail customers.
• Coach, direct, and counsel team associates on overall performance.
• Define productivity expectations and monitors progress regularly.
• Conduct meetings with team associates.
• Identify and recommends opportunities for employee development and performance improvement requirements.
• Participate in the recruitment and hiring of team associates.
• Assist with evening scheduling for night warehouse operations.

Skills

Organization

Multi-tasking

Time management

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Overview

Responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse. The Outbound Supervisor will use various operations reports to accurately record and measure metrics to ensure efficient production levels.

Primary Responsibilities

• Direct the filling, loading, and checking of product orders for retail customers through the management of team associates.
• Train new team associates and ensures understanding of organization and operation policies and service guidelines.
• Ensure accurate and efficient fulfillment of orders to retail customers.
• Coach, direct, and counsel team associates on overall performance.
• Define productivity expectations and monitors progress regularly.
• Conduct meetings with team associates.
• Identify and recommends opportunities for employee development and performance improvement requirements.
• Participate in the recruitment and hiring of team associates.
• Assist with evening scheduling for night warehouse operations.

Additional Primary Responsibilities

• Attend monthly safety meetings.
• Participate in the online training courses each quarter.
• Achieve all operational performance metrics as required.
• Maintain safe working environment according to company and OSHA regulations.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor's Degree/preferred.
• 3 years of experience or equivalent education and related experience.
• Proficient in Microsoft Office Suite.
• Strong organization, multi-tasking, and time management skills.

Physical Demands

• Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping.
• Must be able to frequently lift, lower, push, carry, or pull up to 48pounds.
• Must be able to regularly sit and operate machinery such as a forklift, pallet jacks, and battery change stations.
• Work may involve repetitive motions, working at varying heights, and exposure to warehouse environmental conditions.
• Extended hours, overtime, weekends, and peak‑season schedules may be required.

EEO Statement

Southern Glazer's Wine and Spirits, an  Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at [e-mail]