Outage Coordinator

Quanta Services, Inc.; Sumner, Northern (WA, KY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Potelco, Inc., located in Sumner, WA, is seeking an Outage Coordinator to join our emergency response team. The role supports 24/7 crew requests, coordinates incident responses, and handles scheduling and invoicing for clients, on a night shift with day shift training in Sumner.

You'll work on a 7-on/7-off schedule, collaborate across internal and external teams, and use Microsoft Office 365 and tracking tools to keep operations running smoothly.

Qualifications

• High school diploma or equivalent.
• Analytical thinking and problem-solving skills.
• Proficiency with Microsoft Office 365 and tracking software.
• Willingness to work nights, weekends, holidays and on-call (24/7 department).
• Reliable transportation and team mindset.

Responsibilities

• Coordinate 24/7 emergency crew requests with operations.
• Provide incident-specific support, tracking, and invoicing for emergency work.
• Schedule Hydro-Vac Trucks outside normal hours.
• Communicate professionally with internal and external teams.
• Create job-specific details and monitor restoration times.
• Use Microsoft Suite and vendor applications for tasks.

Skills

Analytical thinking

Problem solving

Communicate effectively

Team player

On-call readiness

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Tracking software

Job description

About Us

Potelco, Inc., a subsidiary of Quanta Services, Inc.(NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in power, transmission, distribution, and substation projects. We are a leading full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the Pacific Northwest and neighboring states.

We are proud to be working with some of the region’s largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide both current and strategic, forward-thinking energy infrastructure, delivery, and solutions.

About this Role

Outage Coordinator

If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your analytic and organizational skills, then we have a role for you!Potelco, Inc.seeks an Outage Coordinator to join the team in Sumner, WA.

This role Coordinates 24/7 Potelco emergency response crew requests. Provides incident-specific support, coordination, prioritization, tracking, and invoicing for emergency response work received from customers to Potelco Operations. This role will be on a night shift schedule and training occurs in Sumner, WA on the Day shift.

Schedule consists of 7 days on; 7 days off

The pay for this role ranges from $28.00 to $32.00 per hour

What You'll Do

Responsibilities:

Emergency Response: (75%)

• Initiate and coordinate 24/7 emergency crew requests with operation crews.
• Provides incident specific support, coordination, prioritization, tracking and invoicing for emergency response work received from customers to Potelco Operations.
• Schedule Hydro-Vac Trucks outside of normal business hours.
• Professional communication with internal and external teams.

Administrative Duties: (25%)

• Creating job specific details.
• Monitoring estimated time of restoration, working with internal and external teams to ensure time is adjusted as needed.
• Utilize Microsoft Suite and customized vendor applications for job related tasks.
• Work in a collaborative space to quickly and effectively solve issues.

What You'll Bring

Minimum Qualifications:

• High school diploma or equivalent.
• Ability to think analytically and problem solve independently.
• Familiarity with Microsoft Office 365, and various tracking software (training provided).
• Ability to work Storms, weekends, holidays and on-call (this is a 24/7 department)
• Ability to multi task, and communicate effectively.
• Ability to prioritize based on size and scope of jobs.
• Ability to function as a team player within a great team
• Must have reliable transportation
• Ability to venture outside of comfort zone, and must have the willingness to learn

What You'll Get

The pay for this role ranges from 28.00 to 32.00 per hour. Depending on Experience.

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Range

The anticipated compensation for this position is USD $28.00/Hr. - USD $32.00/Hr. depending on experience and qualifications.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.