OSS Subject Matter Expert (SME)

GE Vernova, Inc.; Boston (MA); Remote; USD 91,000 - 152,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Health Coach access

Employee Assistance Program

401(k) retirement plan with company匹配

Tuition assistance

Paid holidays

Job summary

GE Vernova is seeking a Subject Matter Expert to lead On-Site Services inspection and repair scopes across North America, driving project planning, risk management and site execution for steam turbine, generator and gas turbine work.

The role requires coordinating mobilization, serving as primary OSS contact for customers and internal teams, and performing EHS/Quality audits. Travel up to 5% and Lean/process improvement experience are valued assets.

Qualifications

• Bachelor’s or associate degree with 5 years field service/repair experience.
• Understanding mechanical engineering, machining, repairs, inspection and NDT for rotating equipment.
• Commitment to excellent EHS culture.
• LEAN or similar quality process experience.
• People and team leadership skills.
• Project management skills.
• Strong oral and written communication and negotiation skills.
• Time management and organizational skills.
• Ability to cope with multiple complex situations in parallel.
• Innovate, think creatively and move quickly.
• Willingness to travel approx. 5%.

Responsibilities

• Lead preparation, planning, execution and close out of OSS repairs projects.
• Coordinate technician and tooling mobilization/demobilization, documentation, logistics, and provide off-site technical assistance.
• Be primary OSS point of contact for customers, commercial teams, site leadership and One Field Services managers.
• Provide prompt OSS issue resolution, EHS and Quality stand-downs and escalation.
• Visit sites and perform EHS and Quality audits.
• Work with internal customers and teams on assigned projects.
• Support innovation and contribute to quality improvement, RCA and NCR resolution.
• Support sales and business development processes (events, cost estimates, customer meetings).
• Work according to LEAN principles.

Skills

Project Management

Leadership

Communication

Time management

Travel willingness

Education

Bachelor’s Degree

Associate’s Degree + 2 years experience

Tools

Machining tools

Inspection tooling

Quality control equipment

Job description

Job Description Summary

As a member of the OSS team, the Subject Matter Expert leads and drives execution for On-Site Services inspection and repair scopes in North America. He/she is responsible for project planning, risk management, successful site execution, problem resolution and technical support across steam turbine, generator and gas turbine scopes.

Job Description

Job Description – What you’ll do

• ACCOUNTABLE to lead preparation, planning, execution and close out of assigned key OSS repairs projects. Ensure that key projects are executed to meet business performance expectations for EHS, Quality, Delivery and Cost
• ACCOUNTABLE to coordinate technician and tooling mobilization & demobilization, documentation, logistics and provide off-site technical assistance
• Be primary OSS point of contact for CUSTOMERS, commercial teams, site leadership and One Field Services Service Managers
• Provide prompt OSS issue resolution, EHS and Quality stand-downs and critical issue escalation
• Visit sites and perform EHS and Quality audits
• Work as ONE TEAM with internal customers, One Field Services colleagues, resource managers, OSS supervisors, work leaders and technicians on assigned projects.
• Support technical and process INNOVATION and contribute to Quality Improvement Processes, participate in RCA and NCR resolution and provide feedback from lessons learned events and share experience with OSS and key stakeholders
• Support the sales and business development process as required (Key Events meetings, LEAN Action Workouts, creation of Job Cost Estimates, attend CUSTOMER meetings)
• Work according to LEAN principles

What you’ll bring (Basic Qualifications/Requirements)

• Bachelor’s Degree from an accredited college or university (OR Associate’s Degree from an accredited college or university with a minimum of 2 years of professional work experience) AND / OR minimum of 5 years of experience supporting Field Services, Service Center repairs, equipment and tooling or similar industry equivalent
• Understanding and experience of mechanical engineering, machining, repairs, inspection, NDT for rotating equipment.
• Demonstrated commitment to excellent EHS culture
• Demonstrated commitment to excellent Quality. LEAN or similar quality process experience
• People and TEAM leadership skills
• Project Management skills
• Good oral / written communication and negotiation skills
• Time management and organization skills – sense of urgency
• Ability to cope with multiple complex situations in parallel
• Ability to create positive change, INNOVATE, think creatively and move quickly
• Ability and willingness to travel occasionally (Spring & Fall primarily – approx. 5%)

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on October 23, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.

• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.