OSP Field Supervisor - Macomb, MI

Metronet; Michigan; On-site; USD 40,000 - 75,000; Full time

Job summary

Metronet is seeking an OSP Field Supervisor to oversee safe, high‑quality fiber optic construction in the field. You will lead aerial and underground crews, inspect work, and ensure adherence to Metronet’s standards while engaging with neighborhoods to resolve issues.

You will manage safety, quality, and timelines, coordinate with contractors, and ensure regulatory compliance across daily operations. The role demands strong communication and problem-solving in a dynamic field environment.

Qualifications

• High school diploma or GED; 3–5 years related experience.
• Detail-oriented with strong organizational skills.
• Experience in quality control and outside aerial plant construction.
• Ability to work independently under deadline pressure.
• Good communication and diplomacy skills.
• Valid driver's license with clean record.

Responsibilities

• Maintain knowledge of specifications, practices, and safety.
• Inspect aerial fiber placement on poles and underground conduit.
• Approve unitized completed aerial work to standards.
• Manage construction tracker and budgets.
• Respond to utility strikes and document investigations within 24 hours.
• Conduct weekly safety and quality audits for contractors.
• Arrange contractor training and safety tailgates in employees' languages.

Skills

Attention to detail

Communication skills

Diplomacy

Safety awareness

Driver's license

Education

High School Diploma or GED

3–5 years related experience

Tools

Field construction experience

Job description

Join the Future of Connectivity with Metronet!

Job Summary:

Accurate and safe construction of Metronet’s network to our standards is vital to our success. Metronet’s OSP Field Supervisor is on the frontline. They are the boots-on-the-ground for Metronet. The OSP Field Supervisor ensures construction is built safely and to the required standards and specifications.

One of Metronet’s values is delighting the community in which we work. We realize our future customers come from those neighborhoods where we are doing construction. It is therefore important for the OSP Field Supervisor to respond quickly to neighborhood complaints and actively work to resolve the issues.

An OSP Field Supervisor will find themselves in many various roles throughout a typical day. They need to have skills, experience and behavioral traits that are necessary for their role as an inspector, an investigator, a leader and manager of aerial and or underground construction crews, an ambassador on behalf of Metronet to resolve complaints within the community, and other various roles.

What you will be doing:

• Maintain understanding of our specifications, standard practices, and safety
• Conduct walkouts and inspects aerial fiber cable placement on poles and splice points as well as the underground placement of conduit and handholes for quality and correct installation as per Metronet’s technical specifications and/or construction specifications.
• Approve all unitized completed aerial work done to Metronet’s standards
• Manage the OSP Construction Tracker
• Monitor the approved budget for each of their assigned work orders
• Respond to utility strikes, conducts investigation, completes documentation of said strike within 24 hours. Conducts retraining of the contractor or terminates them if necessary
• Conduct a weekly audit for each contractor of their safety, construction, and quality practices
• Identify contractor training needs and arranges for the contractor to get the training
• Ensure aerial line contractors have a weekly safety and communications tailgate meeting with their employees and will assist the contractor in scheduling periodic damage prevention tailgates safety meetings in the language which the employees are most fluent

Salary: $40,000 - $75,000 based on experience

What You Need For This Position:

• A High School Diploma or general education degree (GED); or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience.
• Must be detailed oriented and excellent organizational skills
• Related quality control and/or outside aerial plant construction experience
• Ability to work independently with minimal supervision in a deadline-driven environment
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Works well under pressure
• Ability walking long distances, and potentially uneven and/or less than ideal ground conditions each day with contractors
• Capable working in all temperatures, climate and weather conditions maintaining safe work zone practices
• Must have excellent communications and diplomacy skills
• Committed to and driven by quality and safety
• Ability to distinguish between general audience information and confidential information and to maintain confidentiality at all times.
• Ability to manage multiple tasks at the same time and recognize which tasks are more urgent or require more attention
• Must have and maintain a valid driver license and a clean driving record (no DUIs or serious traffic violations).

Metronet is an equal‑opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

Join us and find out what it means to love your career!

At Metronet, we are the nation’s largest independently owned 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services, including fiber internet and full-featured Fiber Phone. We have been growing communities since 2005 and have built networks in more than 250 cities across 16 states.

We are proudly recognized as a Top Diversity Employer by Diversity Jobs in 2022. We believe in our people by growing their talent, offering career paths, advancement opportunities and skill development.

Equal Opportunity Employer
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