OSINT Platform User Support Specialist 3 with Security Clearance

Base-2 Solutions; Chevy Chase (MD); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical premiums covered

Dental premiums covered

Vision premiums covered

Short-term disability coverage

Long-term disability coverage

AD&D coverage

Life insurance up to 200k

401(k) with 8% total company support

Pre-tax and Roth 401(k) options

Paid time off: up to 20 days

11 floating holidays

Flexible work schedules

Contract and project-dependent flexes

Job summary

Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 3 to support the DOMEX Technology Platform mission in Bethesda, MD. This role helps IC users search for and retrieve relevant data to support intelligence analysis and operations, leveraging POSTMAN and data visualization tools.

Ideal candidates are experienced intelligence analysts or instructors who enjoy helping users, building tradecraft, and collaborating with mission partners.

Qualifications

• Active TS/SCI with ability to obtain a CI Polygraph.
• Bachelor's degree with a minimum of six years in OSINT or related analytics.
• Experience with IC and Law Enforcement Agencies.
• Experience creating user guides and end-user training for software platforms.
• Ability to work in a dynamic, fast-paced environment and solve complex problems.
• Excellent written and verbal communication skills.
• Experience with Elasticsearch/Kibana and data visualization tools.

Responsibilities

• Become a POSTMAN power user to support discovery of critical insights.
• Provide software familiarization and tradecraft support to IC users.
• Collaborate with team and IC users to understand requirements and outcomes.
• Provide SME guidance on platform use and tradecraft through outreach.
• Develop training materials for POSTMAN to support users.
• Document user requirements for POSTMAN development teams.
• Collect and analyze metrics to improve user engagements and data discovery.

Skills

OSINT analysis

POSTMAN platform

Elasticsearch

Kibana

Data analytics

Training end users

Clear communication

Education

Bachelor's degree

Master's degree

OSINT experience (6+ yrs)

Tools

Tableau

ArcGIS

Analyst Notebook

SharePoint

Jira/Confluence

Job description

Job Description Position Summary Base-2 Solutions is seeking a TS/SCI-cleared OSINT Platform User Support Specialist 3 to support the DOMEX Technology Platform mission in Bethesda, MD. This role supports POSTMAN, a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination workflow management platform for Open Source Intelligence. The OSINT Platform User Support Specialist 3 will provide POSTMAN software familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant data to support intelligence analysis and operations. This role is well suited for a current or former intelligence analyst or intelligence instructor who enjoys helping users, developing tradecraft, solving problems, and working directly with mission partners. Essential Duties and Responsibilities

• Become a POSTMAN power user to support the discovery of critical intelligence insights.
• Provide POSTMAN software familiarization and discovery tradecraft support to IC users.
• Collaborate with POSTMAN team members, customer staff, and IC users to understand requirements, novel technology applications, and outcome-based approaches.
• Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.
• Build professional relationships that enable the use of novel technologies and tradecraft to discover, retrieve, and incorporate relevant data into finished intelligence products.
• Identify and pursue opportunities to increase user adoption of POSTMAN software and relevant data.
• Create POSTMAN training and familiarization materials to support users.
• Document and communicate user requirements to POSTMAN development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery. Required Qualifications
• Active TS/SCI with ability to obtain a CI Polygraph.
• Bachelor's degree with a minimum of six years of experience working with, or as, an OSINT intelligence analyst. Three additional years of experience may be substituted for the bachelor's degree.
• Additional directly related experience as a military intelligence analyst may be considered in lieu of a Bachelor's degree.
• Experience working with Intelligence Community and Law Enforcement Agencies.
• Experience creating user guides and training end users for software platforms.
• Ability to perform well in a dynamic, fast-paced environment.
• Ability to solve complex problems in support of real-world national security missions.
• Ability to work directly with teammates and customers to understand requirements and develop and implement solutions.
• Self-motivated, creative, and organized.
• Ability to clarify and accomplish tasks on time under limited supervision.
• Ability to exercise sound professional judgment that builds relationships and helps prevent or resolve problems.
• Excellent written and verbal communication skills.
• Experience providing technical training for IC tools or technologies.
• Experience using Elasticsearch/Kibana or data visualization software, including Tableau, ArcGIS, or Analyst Notebook.
• Data analytics experience.
• Experience engaging with Senior Executive Service civilians and equivalent military ranks.
• Experience working Russia, China, Iran, and North Korea issues.
• High proficiency with Microsoft Office products, SharePoint, and Atlassian products, including Jira and Confluence.
• High School Diploma/GED with 9 years of experience.
• Associates Degree with 9 years of experience.
• Bachelors' Degree with 6 years of experience.
• Masters' Degree with 6 years of experience.
• PhD with 6 years of experience.
• None specified.
• Active TS/SCI with ability to obtain a CI Polygraph. Pay & Benefit Highlights Compensation
• Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
• Employee referral bonuses up to $10,000 per hired referral.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
• 100% company-paid medical premiums for employees and eligible dependents.
• Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
• 100% company-paid dental premiums for employees and eligible dependents.
• 100% company-paid vision premiums for employees and eligible dependents.
• 100% company-paid premiums for short-term disability.
• 100% company-paid premiums for long-term disability.
• 100% company-paid premiums for accidental death & dismemberment (AD&D).
• 100% company-paid premiums for life insurance up to $200,000.
• 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
• 401(k) pre-tax and Roth options.
• Up to 20 days of flexible paid time off (PTO).
• 11 paid floating holidays.
• Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).
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