Orthopedic Patient Care Coordinator-Capital Ortho Lanham Med

Luminis Health, Inc.; Bowie (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Tuition Assistance

Employee Referral Bonus

Paid Holidays

Disability and Life/AD&D

Job summary

Luminis Health, Inc. in Bowie, MD is seeking an Orthopedic Patient Care Coordinator to perform a mix of administrative and clinical tasks. The role supports providers, maintains patient data, and helps run clinic operations efficiently.

Responsibilities include coordinating patient care plans, processing authorizations, triaging calls, and assisting with meetings and projects to improve care delivery. Strong communication and basic computer skills are essential.

Qualifications

• High School Diploma is required.
• Must have basic personal computer skills.
• One year of clerical/billing experience in a medical office setting is required.
• Medical records experience strongly preferred.

Responsibilities

• Proficient use of medical practice software to maintain patient data integrity.
• Participate in department clinical outcome projects and care management improvements.
• Coordinate patient care needs to facilitate the plan of care.
• Assist physicians with meetings, depositions, and lectures as needed.
• Assess and coordinate patient care to achieve outcomes.
• Verify appointments, insurance and in-office procedure authorizations; mail letters to patients.
• Triage patient calls promptly and support coordinated patient care among disciplines.
• Communicate changes to the medical plan of care with physicians to avoid delays.
• Demonstrate ICARE behaviors to improve patient experience.

Skills

Excellent communication skills

Basic computer skills

Clerical/billing experience in medical

Education

High School Diploma

Job description

Position Objective:

Orthopedic Patient Care Coordinators perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep clinic operations running smoothly.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.
2. Participates in department clinical outcome projects as well as process improvement initiatives of care management.
3. Implements and coordinates patient care needs to facilitate the plan of care.
4. Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other. Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.
5. Assist physician with special projects and administrative responsibilities as necessary such as organizing meetings, depositions and lectures.
6. Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.
7. Consistently verifies patient appointments, insurances and in office procedure authorizations. Consistently edits and mails various letters to patients including surgical posting and instructions. Triage patient calls in a timely manner.
8. Assist with physicians, physician assistant, and other disciplines involved with care of the patient to foster a coordinated approach to patient care.
9. Responsible for communicating with physician regarding any changes to the medical plan of care to avoid any delays.
10. Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.

Educational/Experience Requirements:

• High School Diploma
• Must be able to demonstrate basic personal computer skills
• One year of clerical/billing experience in a medical office setting. Medical records experience strongly preferred. Must have excellent communication skills.

Required License/Certifications:

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Physical Demands -

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Pay Range

$18—$23 USD

Luminis Health Benefits Overview:

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• *Benefit offerings based on employment status