Orthodontic Assistant

Miller Orthodontics; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Orthodontic Assistant to join their dynamic team. This pivotal role involves assisting doctors with patient care, educating patients on orthodontic practices, and ensuring a high level of customer service. The ideal candidate will possess excellent communication skills, a compassionate demeanor, and a strong understanding of orthodontics. You will be responsible for maintaining patient charts, preparing equipment, and fostering a trusting rapport with patients. If you are dependable, adaptable, and committed to providing exceptional service, this opportunity is perfect for you.

Qualifications

• High school diploma or GED required with 1-3 years of experience preferred.
• Strong communication skills and a customer service orientation are essential.

Responsibilities

• Assist doctors with patient care and orthodontic procedures.
• Educate patients on orthodontic care and maintain patient charts.

Skills

Communication Skills

Knowledge of Orthodontics

Customer Service

Dependability

Organizational Skills

Integrity

Adaptability

Education

High School Diploma or GED

1-3 Years Relative Experience

Job description

The Orthodontic Assistant is a pivotal role to Miller Orthodontics and serves as the primary supporting person to our doctor team. This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team.

Responsibilities:

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
• Educate the patients on orthodontic care and treatment practices
• Work chairside with patient care including assisting in placing and removing orthodontic appliances
• Taking X-Rays, pictures, fabricating retainers
• Maintain patients’ charts and transcribe the doctor notes accurately
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment
• Be receptive to coaching and training from doctors to better develop skillset
• Other duties as required

Knowledge, Skills and Abilities:

• Knowledge of Orthodontics and associated treatment appliances and equipment used
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment
• Understand and can effectively communicate techniques utilized in the Orthodontic field
• Have excellent written and oral communication skills
• Compassion and high level of service for our patients, parents, and staff
• Integrity, always doing the right thing
• Ability to handle confidential information and protect patient confidentiality
• Dependable, reliable to be at work when scheduled
• Able to stay organized and follow instruction
• Professional manner and appearance at all times

Education and Experience:

• High School Diploma, GED or equivalent
• 1-3 Years Relative Experience