ORRC Associate

474 MS Services Group, Inc.; Baltimore (MD); On-site; USD 51,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Job summary

Morgan Stanley is seeking an experienced Operations Supplier Risk Manager in Baltimore to oversee adherence to the Third‑Party Risk Management Program and coordinate with stakeholders across Operations, Risk, Technology, and TPPM. The ideal candidate will have 5+ years in financial services and strong analytical, communication, and governance skills.

The role emphasizes risk metrics, reporting to senior leaders, and driving program enhancements, including automation efforts.

Qualifications

• Five or more years of experience within the Financial Services or Banking industry.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Excellent written and verbal communication skills with the ability to present to senior management.

Responsibilities

• Drive implementation and adherence to the Third‑Party Risk Management Program across policies, standards, and controls.
• Collaborate with Service Owners to ensure timely completion of third‑party lifecycle activities and risk assessments.
• Communicate program changes and support implementations with risk managers and senior leads.
• Produce and analyze KRIs, KPIs, and reporting for governance forums and Steering Committees.
• Support improvements through collaboration with TPPM, CTB, and Technology teams on process automation.

Skills

Risk assessment

KRIs/KPIs reporting

Stakeholder engagement

Analytical thinking

Attention to detail

Communication skills

Microsoft Excel

Power BI

Education

Bachelor’s degree or equivalent professional experience

Tools

Power BI

Microsoft Excel

PowerPoint

Job description

Morgan Stanley is a leading global financial services firm providing investment banking, securities, investment management, and wealth management services to corporations, governments, and individuals across more than 1,200 offices in 43 countries. The Firm’s success is driven by its people, shared values of integrity and excellence, and a strong team ethic that fosters professional growth while supporting balanced lifestyles.

Operations Supplier Risk Management (OSRM) is a key function within Operations Risk and Regulatory Controls (ORRC). The team is responsible for overseeing adherence to the Firm’s Third‑Party Risk Management Program (TPPM), ensuring supplier and vendor risks are identified, assessed, monitored, and managed within the Firm’s defined risk appetite. OSRM partners closely with stakeholders across Operations, Risk, Technology, and TPPM to maintain effective governance throughout the third‑party lifecycle.

Primary Responsibilities

• Drive implementation and ongoing adherence to the Third‑Party Risk Management Program by overseeing compliance with relevant policies, standards, and control requirements.
• Partner with Service Owners to ensure timely completion of third‑party lifecycle activities, including service validations, meeting minutes, risk assessments, risk acceptances, contingency and exit plans from onboarding through inactivation.
• Collaborate with Operations Risk Managers and Senior Risk Leads to communicate program changes, support implementations, and manage issue escalations as needed.
• Produce and analyze Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and management reporting for governance forums, including Working Groups and Steering Committees.
• Support program enhancements by partnering with TPPM, Change‑the‑Business (CTB), and Technology teams on system migrations, workflow automation (including QWEST), and other control or process improvements.

Skills required (essential)

The ideal candidate will possess the following attributes: Bachelor’s degree or equivalent professional experience Five or more years of experience within the Financial Services or Banking industry. Strong ability to assess existing processes, identify control gaps, and determine remediation actions to ensure policy and regulatory compliance Demonstrated Operations Risk mindset with strong analytical, problem‑solving, and critical‑thinking skills. High attention to detail with a consistent focus on quality, accuracy, and timely delivery. Self‑starter with strong ownership, accountability, and ability to manage work independently Proven experience preparing and presenting risk metrics, including KRIs and KPIs, to senior management. Excellent written and verbal communication skills, with the ability to produce clear, concise materials for senior‑level audiences. Strong interpersonal and influencing skills, with demonstrated ability to engage effectively across all levels of the organization, including VPs, EDs, and MDs. Ability to perform effectively under tight deadlines, manage competing priorities, and multitask in a dynamic environment. Experience partnering across functions and geographies to deliver shared outcomes. Demonstrated transformation mindset, with the ability to challenge existing processes, identify opportunities for simplification or automation, and support continuous improvement initiatives aligned to strategic objectives. Ability to partner with colleagues across functions and lead effectively across geographical boundaries. Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Power BI.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Salary range for the position: $51,000 and $82,500 per year.

The successful candidate may be eligible for an annual discretionary incentive compensation award.

The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees.

Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values.

Morgan Stanley is dedicated to providing first‑class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading‑edge solutions—and in the ability of capital to work for the benefit of all society.