Orientation Coordinator (Student Services Professional II)

California State University, Fullerton; Fullerton (CA); On-site; USD 56,726 - 62,708; Full time

Job summary

California State University, Fullerton invites applications for an Orientation Coordinator (Student Services Professional II). The role focuses on guiding new and transfer students through orientation programs, coordinating activities, and advising students in collaboration with campus offices.

The ideal candidate holds a Bachelor’s degree (or equivalent) in a behavioral science, public administration, or related field with two years of professional student services experience and strong

Qualifications

• Bachelor's degree or equivalent in behavioral sciences, public administration, business administration or related field, plus two years of professional student services experience.
• Master's degree may substitute for one year of experience.
• Strong verbal and written communication skills; ability to interact with diverse populations.

Responsibilities

• Advise students individually and in groups on complex student-related matters.
• Plan, develop, coordinate, supervise, and organize programs and activities.
• Interpret and apply program rules; conduct interviews to obtain factual information.
• Build cooperative relations with staff, faculty, students and the public.
• Analyze complex situations and develop effective courses of action.

Skills

Communication

Public speaking

Interpersonal skills

Education

Bachelor's degree

Master's degree (preferred)

Job description

Orientation Coordinator (Student Services Professional II)

Classificaiton: Student Services Professional II

Department: The University Outreach department within the Division of Student Affairs serves prospective and incoming students, and any other interested parties in the information seeking and application process, as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours, informational workshops, new and transfer student orientations, and general information. We seek an exceptional individual to join our team as the Orientation Coordinator (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Sub‑Division:

Salary Range: $5,083 - $5,619 per month

Appointment Type:

Time Base:

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF:

Job Summary:

Essential Qualifications:

Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis. General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:

Master's degree from an accredited college or university is highly preferred. A minimum of one year of relevant experience as a graduate assistant or post-bachelors experience with first year experience / transition / orientation program development and supervising or advising student staff. One-year post-master's university first year experience and/or transition experience preferred. An understanding of student development and transition theory. Experience with program planning and outcomes assessment and analysis. Experience with budget and resource allocation is preferred. Strong experience in new student orientation and transition programs. Knowledge of working at a public institution. Ability to establish effective working relationships with staff, students, faculty, supporters, and guests. Ability to translate student development, leadership theory, and research into practice. Ability to plan and implement programs linked to student learning outcomes. Experience maintaining and tracking administrative files. Demonstrated ability to work collaboratively with a diverse student and staff population. Communicate effectively both verbally and in writing. Event planning skills including designing, marketing, implementing, and assessing impact. Ability to work autonomously and manage multiple tasks simultaneously. Ability to analyze situations and develop solutions.

Special Working Conditions:

https://www.fullerton.edu/civilrights/index.html#box5

High level group and interpersonal interactions with a variety of constituents, mainly students. Comfort and skill in presenting information to large audiences (400+) of students and family members.

Additional Information:

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Application Deadline: Aug 13, 2026 (9:00 PM)