Organizational Learning Advisor, Enterprise Systems

Worldwide Clinical Trials; United States; Remote; USD 87,000 - 173,000; Full time

Job summary

Worldwide Clinical Trials is seeking an Organizational Learning Advisor, Enterprise Systems to design, deliver, and measure training for Medidata, Certinia and related platforms. You will partner with IT, Clinical, Finance, and operations to tailor role-based learning, build curricula, and sustain capability across a global user base.

You will lead end-to-end training programs, support go-lives, and ensure compliance with GxP and 21 CFR Part 11 where relevant. Travel up to 10% may be required.

Qualifications

• Experience designing and delivering role-based systems training.
• Ability to translate complex requirements into learning experiences.
• Knowledge of validated systems training and compliance basics.

Responsibilities

• Lead learning strategies for Medidata and Certinia implementations.
• Own training approaches aligned to go-live timelines.
• Plan audiences, objectives and content readiness with stakeholders.
• Develop learning journeys, job aids, eLearning and workshops.
• Support global end-user training and adoption.
• Collaborate with LMS teams to publish and report assets.

Skills

Instructional design

Facilitation

Systems training

Stakeholder management

Cross-functional collaboration

LMS & eLearning

Education

Bachelor’s degree in Business/HR/IT/Life Sciences

7+ years in learning/training roles

Tools

Medidata

Certinia

Salesforce

CTMS/CDS/EDC

Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.Join us!

What the Organizational Learning Advisor, Enterprise Systems does at Worldwide

The Organizational Learning Advisor, Enterprise Systems, is responsible for designing, delivering, maintaining, and measuring global systems training for critical clinical and enterprise technology platforms. This role sits within Global Organizational Learning & Development and serves as the dedicated learning partner for Medidata and Certinia, translating complex workflows, compliance requirements, release changes, and business processes into clear, role-based learning experiences that support readiness, adoption, proficiency, and sustainment.

The Advisor partners with system owners, EPMO, IT, Clinical Systems, Finance, Project Operations, functional SMEs, and business leaders to scope training needs, plan learning timelines, develop practical performance support, and maintain training assets as systems and workflows evolve. Primary platform scope includes Medidata CTMS, Clinical Data Studio/CDS, Rave/EDC, eTMF/RCM, eCOA/ePRO, RTSM/IRT/IWRS, RBQM-related workflows, and other Medidata capabilities as implemented, along with Certinia time entry, resource management, forecasting, reporting, project management, financial oversight, and Salesforce-based workflows.

What you will do

• Lead learning and enablement strategies for Medidata and Certinia implementations, releases, enhancements, new modules, new hire needs, refresher training, remediation, and sustainment.
• Own the training approach for Medidata and Certinia in partnership with system owners and business stakeholders, ensuring training aligns to go-live timelines, validated-system requirements, financial controls, role-based workflows, and adoption goals.
• Partner with EPMO, IT, Clinical Systems, Finance, Project Operations, Quality, Security, SMEs, and business leaders to confirm audiences, learning objectives, content readiness, approvals, and reverse-planned training timelines.
• Develop, deliver, and maintain role-based learning journeys, curricula, job aids, quick reference guides, facilitator materials, eLearning, videos, workshops, office hours, system practice activities, assessments, and other performance support resources.
• Support global end-user training, demonstrations, train-the-trainer sessions, stakeholder briefings, learner communications, adoption support, and remediation across Medidata, Certinia, related enterprise platforms, and other assigned technology systems.
• Partner with LMS and learning operations teams to ensure training assets are accurately assigned, published, version controlled, discoverable, and reportable within the Worldwide Learning Center or successor learning platforms.

What you will bring to the role

• Strong instructional design, facilitation, systems-training, consulting, stakeholder-management, and cross-functional collaboration skills.
• Ability to translate complex clinical, financial, project operations, metadata, reporting, release, compliance, and workflow requirements into clear learning experiences and practical performance support.
• Working knowledge of regulated or validated systems training, including GCP, GxP, 21 CFR Part 11, audit readiness, role-based access, controlled content, training completion records, and system release impacts.
• Strong written, verbal, visual, analytical, and digital fluency skills; comfortable learning new systems quickly and using LMS platforms, authoring tools, AI-enabled productivity tools, and modern collaboration technologies.
• Ability to prioritize competing system demands, manage multiple concurrent releases or implementations, and operate effectively in a global, matrixed environment.

Your experience

• Bachelor’s degree in Business, Human Resources, Education, Communications, Information Technology, Clinical Operations, Life Sciences, or a related discipline; equivalent experience may be considered.
• 7+ years of experience in learning, training, instructional design, systems enablement, technology adoption, clinical operations training, enterprise application training, or related roles.
• Demonstrated experience designing and delivering role-based systems training through instructor-led, virtual, self-paced, blended, video, job aid, workshop, office hour, sandbox, and performance-support formats.
• Experience supporting complex implementations, validated clinical systems, financial or project operations platforms, system releases, global rollouts, training updates, alpha/beta reviews, approvals, LMS publishing, and sustainment.
• Preferred experience with Medidata, Certinia, Salesforce-based platforms, CTMS, CDS, EDC, eTMF/RCM, eCOA/ePRO, RTSM/IRT, RBQM, LMS administration, training matrices, GxP training, 21 CFR Part 11 environments, or similar clinical and enterprise technology platforms.
• Ability to travel up to 10% as needed.

At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation.

The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates):

United States of America - $87,000.00 - $173,000.00

The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide!For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.