Organizational Development Manager

City of Memphis; Memphis (TN); On-site; USD 93,000 - 124,000; Full time

Job summary

City of Memphis seeks a Talent Management professional to administer organizational development, training, change management, employee engagement, and workforce effectiveness programs under the Talent Management Senior Manager.

You will lead learning initiatives, design curricula, manage the LMS, and partner with leaders to improve performance. A Bachelor's in HR or related field and nine years of experience are required; a Master’s and coaching credentials are preferred. On-site in Memphis.

Qualifications

• Bachelor’s degree in Human Resources, Public Administration, or a related field.
• Nine years of practical experience in human resources, leadership training, or a related field.
• Master’s degree preferred; professional coaching certifications are preferred.
• Working experience using various computer software programs, such as Microsoft Office and Oracle, is preferred.

Responsibilities

• Administer organizational development, training, change management, employee engagement, and workforce effectiveness programs.
• Lead learning initiatives, design curricula, and manage the Learning Management System (LMS).
• Partner with internal stakeholders and leadership to support strategic objectives and improve performance.
• Coordinate career pathway programs and evaluate training effectiveness through surveys and metrics.

Skills

Organizational development

Training & development

Change management

Leadership

Education

Bachelor's degree in HR or related field

Master's degree preferred

Tools

Microsoft Office

Oracle

Job description

Salary Range: $93,302.04 - $123,625.32
Works under the direction of the Talent Management Senior Manager to administer organizational development, training, change management, employee engagement, and workforce effectiveness programs. Drives organizational performance by identifying skills gaps, designing training curricula, and delivering leadership or professional development sessions. Leads employee development initiatives, career pathway programs, and the Learning Management System (LMS), ensuring alignment with organizational goals and applicable standards. Develops and manages professional development, career counseling, and inclusive workforce initiatives. Designs, develops, and delivers leadership and professional training programs using needs assessment and instructional design methods. Analyzes factors affecting employee morale, motivation, supervision, and leadership, and recommends improvements to organizational effectiveness. Conducts research on organizational structures, communication systems, and workforce dynamics. Partners with internal stakeholders, business units, and consultants to conduct applied research and support organizational initiatives. Manages the LMS, including system implementation, maintenance, enhancements, and reporting. Coordinate career pathway programs, including Urban Fellows initiatives. Evaluates the effectiveness of training programs through surveys, assessments, and performance metrics, and adjust as necessary. Facilitates workshops and training sessions as needed. Assists in the development and administer of surveys, performs statistical analyses, and develops competency models. Directs the development of learning materials, including web-based training, reference guides, and instructional content. Assigns and reviews work, evaluates employee performance, and supports staff development. Leads organizational development projects, implements risk management practices, and collaborates with leadership and stakeholders to support strategic objectives. Supports leadership in communicating key organizational messages, ensuring alignment with the company’s values and culture. Facilitates open communication across teams to promote collaboration, transparency, and a positive work environment.

Salary Range: $93,302.04 - $123,625.32
Works under the direction of the Talent Management Senior Manager to administer organizational development, training, change management, employee engagement, and workforce effectiveness programs. Drives organizational performance by identifying skills gaps, designing training curricula, and delivering leadership or professional development sessions. Leads employee development initiatives, career pathway programs, and the Learning Management System (LMS), ensuring alignment with organizational goals and applicable standards. Develops and manages professional development, career counseling, and inclusive workforce initiatives. Designs, develops, and delivers leadership and professional training programs using needs assessment and instructional design methods. Analyzes factors affecting employee morale, motivation, supervision, and leadership, and recommends improvements to organizational effectiveness. Conducts research on organizational structures, communication systems, and workforce dynamics. Partners with internal stakeholders, business units, and consultants to conduct applied research and support organizational initiatives. Manages the LMS, including system implementation, maintenance, enhancements, and reporting. Coordinate career pathway programs, including Urban Fellows initiatives. Evaluates the effectiveness of training programs through surveys, assessments, and performance metrics, and adjust as necessary. Facilitates workshops and training sessions as needed. Assists in the development and administer of surveys, performs statistical analyses, and develops competency models. Directs the development of learning materials, including web-based training, reference guides, and instructional content. Assigns and reviews work, evaluates employee performance, and supports staff development. Leads organizational development projects, implements risk management practices, and collaborates with leadership and stakeholders to support strategic objectives. Supports leadership in communicating key organizational messages, ensuring alignment with the company’s values and culture. Facilitates open communication across teams to promote collaboration, transparency, and a positive work environment.

Job Description

Works under the direction of the Talent Management Senior Manager to administer organizational development, training, change management, employee engagement, and workforce effectiveness programs. Drives organizational performance by identifying skills gaps, designing training curricula, and delivering leadership or professional development sessions. Leads employee development initiatives, career pathway programs, and the Learning Management System (LMS), ensuring alignment with organizational goals and applicable standards. Develops and manages professional development, career counseling, and inclusive workforce initiatives. Designs, develops, and delivers leadership and professional training programs using needs assessment and instructional design methods. Analyzes factors affecting employee morale, motivation, supervision, and leadership, and recommends improvements to organizational effectiveness. Conducts research on organizational structures, communication systems, and workforce dynamics. Partners with internal stakeholders, business units, and consultants to conduct applied research and support organizational initiatives. Manages the LMS, including system implementation, maintenance, enhancements, and reporting. Coordinate career pathway programs, including Urban Fellows initiatives. Evaluates the effectiveness of training programs through surveys, assessments, and performance metrics, and adjust as necessary. Facilitates workshops and training sessions as needed. Assists in the development and administer of surveys, performs statistical analyses, and develops competency models. Directs the development of learning materials, including web-based training, reference guides, and instructional content. Assigns and reviews work, evaluates employee performance, and supports staff development. Leads organizational development projects, implements risk management practices, and collaborates with leadership and stakeholders to support strategic objectives. Supports leadership in communicating key organizational messages, ensuring alignment with the company’s values and culture. Facilitates open communication across teams to promote collaboration, transparency, and a positive work environment.

Other Functions

Performs additional functions (essential or otherwise) which may be assigned.

Typical Physical Conditions

Must be able to communicate clearly both verbally and in writing. Requires ability to operate general office equipment such as a computer and a telephone.

Typical Working Conditions

Work is performed in an office environment which involves contact with the management, staff members, and outside vendors.

Qualifications

Bachelor’s degree in Human Resources, Public Administration, or a closely related field and nine (9) years of practical experience in human resources, leadership training, or a related field; or any combination of education and experience which enables successful performance of the essential job functions. Master’s degree preferred. Professional coaching certifications such as Associate Certified Coach (ACC), Professional Certified Coach (PCC), Master Certified Coach (MCC), Society for Human Resource Management – Certified Professional (SHRM-CP), Public Sector HR Association – Certified Professional (PSHRA-CP) or similar credentials are preferred. Working experience using various computer software programs, such as Microsoft Office and Oracle, is preferred.