Organizational Change Management Specialist

Gritter Francona; Silver Spring (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short Term Disability

Long Term Disability

Training & Development

Job summary

Gritter Francona is seeking a Change Management Specialist to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs.

The role emphasizes developing strategic plans, performance dashboards, data-driven reviews, and proactive scenarios to guide decision-making and investments within a large healthcare environment.

Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Healthcare Management, or related field.
• Minimum 4 years of relevant experience.
• Strong analytical and project management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office Suite, including project management tools.
• Proficiency in strategic planning tools.
• Health Care Plan, Retirement Plan, Life Insurance, PTO, Disability, Training & Development.

Responsibilities

• Develop and implement strategic plans aligning IT initiatives with VHA strategy and business needs.
• Translate strategy into measurable objectives, KPIs, milestones, and roadmaps.
• Develop dashboards and scorecards to monitor progress against priorities.
• Analyze data to identify trends, gaps, risks, dependencies, and opportunities.
• Integrate data from multiple sources for leadership with actionable insights.
• Create executive dashboards, reports, and briefing materials for senior leadership.
• Establish data-driven performance reviews with leadership.
• Develop leading and lagging performance indicators to monitor current performance.
• Forecast, perform scenario analysis, and anticipate resource needs and impacts.
• Evaluate IT investments for alignment, value, risk, and feasibility.
• Support strategic portfolio management with visibility into initiatives and dependencies.
• Develop objective prioritization and scoring methodologies for decisions.
• Analyze demand, capacity, funding, and performance to identify constraints.
• Create business cases, cost-benefit analyses, and ROI assessments.
• Monitor benefits realization and whether investments meet outcomes.
• Conduct process analyses to identify inefficiencies and opportunities for standardization.
• Perform root-cause analyses and develop improvement plans.
• Identify opportunities to leverage AI, automation, analytics, and digital capabilities.
• Conduct environmental scans and trend analyses to identify strategic implications.
• Suggest proactive strategies and organizational changes for future needs.
• Maintain data quality, governance, and documentation for planning data.
• Maintain strategic planning documentation and governance artifacts.
• Develop standardized planning methodologies and reporting practices.
• Facilitate strategic planning sessions and cross-functional workshops.

Skills

Analytical skills

Project management

Written communication

Verbal communication

Interpersonal skills

Task prioritization

Microsoft Office

Strategic planning tools

Education

Bachelor’s degree in Business Administration, Public Administration, Healthcare Management, or related field

Tools

Microsoft Office Suite

Job description

Gritter Francona is seeking a Change Management Specialist to support strategy and planning for senior management to align IT initiatives with strategic goals and business needs.

Responsibilities:

• Develop and implement strategic plans that align IT initiatives, operational priorities, and organizational investments with VHA strategy, mission, and business needs.
• Translate organizational strategy into measurable objectives, key performance indicators (KPIs), milestones, outcomes, and actionable implementation roadmaps.
• Develop and maintain strategic performance frameworks, scorecards, and dashboards to monitor progress against organizational priorities and desired outcomes.
• Conduct quantitative and qualitative analysis of operational, financial, project, workforce, and performance data to identify trends, gaps, risks, dependencies, and opportunities.
• Integrate data from multiple organizational sources to develop comprehensive views of performance and provide leadership with timely, reliable, and actionable insights.
• Develop executive dashboards, reports, briefing materials, and decision-support products that translate complex data and analysis into clear recommendations for senior leadership.
• Establish and facilitate recurring data-driven performance reviews with leadership to assess strategic progress, identify barriers, and recommend corrective actions.
• Develop leading and lagging performance indicators to monitor current performance and identify emerging risks, issues, and opportunities.
• Conduct forecasting, scenario analysis, and predictive assessments to anticipate emerging trends, resource requirements, operational impacts, and potential changes in strategic priorities.
• Evaluate strategic initiatives, programs, and IT investments based on strategic alignment, mission impact, customer outcomes, cost, risk, feasibility, resource requirements, and expected value.
• Support strategic portfolio management by maintaining visibility into initiatives, priorities, milestones, dependencies, risks, resource requirements, funding, and expected outcomes.
• Develop objective prioritization and scoring methodologies to support leadership decisions regarding competing initiatives, investments, and resource allocation.
• Analyze organizational demand, resource capacity, funding, and initiative performance to identify portfolio constraints and recommend effective allocation of resources.
• Develop business cases, cost-benefit analyses, return-on-investment assessments, and value analyses to inform strategic and investment decisions.
• Monitor strategic initiatives for benefits realization and evaluate whether investments achieve intended mission, operational, financial, and customer outcomes.
• Conduct business process analysis and continuous-improvement assessments to identify inefficiencies, duplication, bottlenecks, unnecessary complexity, and opportunities for standardization or automation.
• Perform root-cause analysis of significant performance gaps and develop evidence-based recommendations, improvement plans, and implementation strategies.
• Identify and evaluate opportunities to leverage emerging technologies, artificial intelligence, automation, analytics, and digital capabilities to improve efficiency, decision-making, workforce effectiveness, and mission outcomes.
• Conduct environmental scans, benchmarking, and trend analyses of emerging healthcare, technology, workforce, regulatory, and operational developments to identify strategic implications and opportunities for VHA.
• Assess emerging trends and technologies and recommend proactive strategies, investments, capabilities, or organizational changes to prepare for future mission and business needs.
• Establish and maintain data quality, governance, and documentation practices for strategic planning and performance information to ensure data is accurate, consistent, timely, and reliable.
• Maintain and manage strategic planning documentation, governance artifacts, analytical models, decision records, performance measures, and other critical artifacts.
• Develop standardized strategic planning methodologies, templates, analytical frameworks, governance processes, and reporting practices to improve consistency, transparency, and repeatability.
• Facilitate strategic planning sessions, portfolio reviews, workshops, and cross-functional working groups with senior leadership and key stakeholders.
• Facilitate cross-functional collaboration to resolve strategic dependencies, risks, resource conflicts, implementation barriers, and competing priorities.
• Support organizational change initiatives through stakeholder analysis, organizational readiness assessments, change-management strategies, communications planning, and adoption measurement.
• Monitor implementation of strategic initiatives and provide leadership with recommendations to address risks, delays, performance gaps, and changing organizational conditions.
• Conduct post-implementation reviews and lessons-learned analyses to evaluate outcomes, capture best practices, and improve future strategic initiatives and investments.
• Develop and maintain relationships with clinical, administrative, IT, financial, operational, and executive stakeholders to ensure strategic initiatives remain aligned with organizational needs.
• Promote a culture of evidence-based decision-making by incorporating data, performance trends, stakeholder input, and measurable outcomes into strategic planning and resource decisions.
• Identify opportunities to improve organizational transparency, accountability, and decision velocity through improved data, reporting, governance, and analytical processes.
• Perform other strategic planning, management analysis, performance improvement, and decision-support activities as required to advance VHA mission and organizational priorities.
• Bachelor’s degree in Business Administration, Public Administration, Healthcare Management, or related field.
• Minimum 4 years of relevant experience
• Previous experience supporting the VA or VHA highly preferred
• Strong analytical and project management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office Suite, including project management tools.
• Proficiency in strategic planning tools.
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development