Organ Recovery Administrator On Call (AOC)

Network for Hope; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Life Insurance

Disability Insurance

Education Reimbursement

Flexible Schedule

On-the-Job Training

Job summary

Network for Hope seeks an Organ Recovery Administrator On Call (AOC) to oversee and coordinate the organ donation process across medical staff, donor families, and transplant teams.

The role involves 24/7 on-call coverage, case prioritization, donor risk assessment, and ensuring compliance with policies and legal authorization. Training and staff guidance are provided as part of a collaborative team.

Qualifications

• Bachelor's degree in nursing, Health Sciences, or related field; RN or other healthcare licensure preferred.
• Minimum of 2 years of donor management, organ allocation, and recovery experience required.
• Certified Procurement Transplant Coordinator (CTPC) required. ACLS Required.

Responsibilities

• Collaborates with hospital and NFH staff to assess donor suitability.
• Determines referral status and necessity of a DCD evaluation.
• Decides on immediate or delayed on-site response and medical director consultation.
• Prioritizes referrals for timely action.
• Advises on NFH policies and escalates deviations.
• Oversees diagnostic testing, serology timing, and machine preservation requests.
• Addresses donor hospital staff concerns and updates leadership on case progress.
• Ensures legal authorization compliance with state and hospital policies.
• Manages cases and coordinates on-site response.
• Oversees Donor Risk Assessment Interview (DRAI) for completion and compliance.
• Provides guidance on effective family conversations and code status discussions.
• Determines organ offers, allocation timing, and cessation of efforts.
• Interprets OPTN policy and approves center bypasses or aggressive sharing.

Skills

Team coordination

Communication

Policy interpretation

On-call coordination

Education

Bachelor's degree in nursing

Health Sciences degree

RN licensure preferred

Job description

At Network for Hope (NFH), we believe in the power of life-saving connections. As an Organ Recovery Administrator On Call (AOC), you will play a pivotal role in overseeing and coordinating the organ donation process, ensuring effective communication between medical staff, donor families, and transplant teams. The AOC works a rotating on-call schedule, providing 24/7 support and evaluation of potential organ donors based on their medical histories, lab data, and family dynamics. Key duties include determining whether to proceed with a referral, assessing the need for evaluations, and ensuring legal authorization and compliance with policies. The AOC guides organ recovery coordinators (ORCs), interprets policies, and oversees the donor risk assessment process. The AOC also makes decisions about donor testing, organ preservation, and allocation, while ensuring safe and efficient procedures. The AOC handles concerns from hospital staff, approves deviations from protocols, and provides remote support, in particular donation cases. They also manage staffing, prioritize cases, and ensure recipient safety by identifying documentation errors. The AOC participates in team meetings, provides guidance to new staff, and updates leadership on issues that arise.

Key Responsibilities

Donor Referral & Evaluation

• Collaborates with hospital and Network for Hope staff to assess organ donor suitability, including chart review, medical history, labs, and family dynamics.
• Determines referral status and necessity of a DCD evaluation.
• Decides on immediate or delayed on-site response and medical director consultation.
• Prioritizes referrals for timely action.

Donor Management

• Advises on hospital NFH policies and escalates deviations.
• Provides remote donor management and approves protocol deviations.
• Oversees diagnostic testing, serology timing, and machine preservation requests.
• Addresses donor hospital staff concerns and updates leadership on case progress.

Family Support & Authorization

• Ensures legal authorization compliance with state and hospital policies.
• Manages cases and coordinates on-site response.
• Oversees Donor Risk Assessment Interview (DRAI) for completion and compliance.
• Provides guidance on effective family conversations and code status discussions.

Organ Allocation & Recovery

• Determines organ offers, allocation timing, and cessation of efforts.
• Interprets OPTN policy and approves center bypasses or aggressive sharing.
• Grants permissions for early tissue typing and extended OR delays.
• Responds to transplant team allocation concerns.

Staff Support & Other Duties

• Ensures recipient safety by verifying documentation and identifying high-risk factors.
• Supports ORCs on referrals and donor cases; manages staffing for donor cases.
• Updates leadership on emerging issues.
• Trains new ORC and AOC staff.
• Participates in meetings (in-person/virtual) at team, department, and company levels.

Education, Experience & Training

• Education: Bachelor's degree in nursing, Health Sciences, or a related field; RN or other healthcare licensure preferred. Exceptional candidates with significant health-care experience may also apply.
• Experience: Minimum of 2 years of donor management, organ allocation, and recovery experience required.
• Licensure, Certification, and/or Registration: Certified Procurement Transplant Coordinator (CTPC) required. ACLS Required.

Why Join Us?

At Network for Hope, we are driven by a common goal: to provide life-saving opportunities to those in need. As an Organ Recovery Coordinator, you will be at the forefront of this mission, making a direct and profound impact on the lives of individuals and families. Join a team of dedicated professionals committed to excellence and compassion.

About Us

Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation. We work tirelessly to provide exceptional care to our donor families, facilitate organ and tissue recovery, and educate the communities we serve. The dynamic field of organ and tissue donation offers exciting and rewarding employment opportunities for those looking to make a meaningful difference in others’ lives.

Benefits

Network for Hope offers comprehensive benefits, including health, dental, and vision insurance, paid time off, 401K, life and disability insurance, pet insurance discounts, and wellness programs like Calm. We also provide education reimbursement, flexible schedules, and on-the-job training to support personal and professional growth.

To learn more about NFH, please visit our website at http://www.networkforhope.org.

Network for Hope is an Equal Opportunity Employer and a participant of E-Verify.