(#oRF2yfwQ) Summer Intern, Roadside Tolling Data Analytics

Towson; New York (NY); Hybrid; USD 24,893 - 41,755; Full time

Job summary

A regional transportation authority is offering a full-time Summer Internship in Roadside Tolling Data Analytics. Interns will engage in hands-on projects, gaining experience in data monitoring and system analysis critical to revenue collection. Responsibilities include supporting maintenance of the electronic tolling system, analyzing toll collection data, and collaborating on technology audits. Candidates must be enrolled in college with a major in Data Science or related fields and will enjoy practical experience to enhance their communication, analytical, and problem-solving skills.

Qualifications

• Must be enrolled in a college or university during the internship.
• Preferred majors include Data Science/Analytics or related fields.

Responsibilities

• Support maintenance of the toll system collecting $2 Billion annually.
• Review toll collection data and identify error-handling processes.
• Monitor system performance and collaborate on toll technology audits.

Skills

Excellent written and oral communication skills

PC proficiency with Microsoft Office, specifically Excel

Strong research, analytical and organization skills

Strong time-management skills

Team productivity

Knowledge of toll systems

Education

Enrollment at a college or university

Major in Data Science/Analytics, Computer Science, Operations, Transportation

Job description

(#oRF2yfwQ) Summer Intern, Roadside Tolling Data Analytics

The Tunnels, Bridges & Terminals Department (TB&T) serves the nation’s most populous and economically dynamic region, connecting the New York Metropolitan area to the rest of the country. To keep the region moving, TB&T manages four bridges (George Washington Bridge, Bayonne Bridge, Goethals Bridge, and Outerbridge Crossing) two tunnels across the Hudson River (Lincoln Tunnel and Holland Tunnel), and two bus facilities (Midtown Bus Terminal and George Washington Bridge Bus Station).Within the TB&T department the Roadside Tolling unitprovidesa variety of functions which includesoversight, operationaland maintenanceof theE-ZPasstoll collection system.

This intern will have the opportunity to work hands-on in supporting projects by providing system performance monitoring analysis and oversight of the Port Authority all Electronic Tolling System using state of the art technologies. This will provide the candidate with real-world experience in learning how the various components contribute to the overall field and back-office operations of the system to ensure that revenue collection is not impacted. The candidate will also experience first-hand the operational cohesiveness between the various departments and management teams that oversee the overall operation. What is unique about this Internship assignment is that it will provide the candidate with lasting practical experience by increasing their analytical, technical, communication and problem-solving skills which can be applied to any future endeavors.

Responsibilities

• Support the continued maintenance of the toll system, which collects approximately $2 Billion annually.
• Review toll collection data and procedures.
• Identify processes for resolving errors in handling violations and in system performance and recommend solutions for mitigating them in the future.
• Report on performance monitoring and analyzing data for possible system issues that will require escalation for resolution.
• Review image capture and quality and system performance.
• Monitor component performance, identify components in need of replacement and verify spare inventory utilization.
• Collaborate on efforts to increase revenues via Toll Technology by performing various system audits to identify issues and generate reports.

Minimum Qualifications

• Enrollment at a college or university at the time of the internship
• Major in Data Science/Analytics, Computer Science, Operations, Transportation, or related discipline

Desired Qualifications

• Excellent written and oral communication skills, including experience in summarizing results of analyses.
• PC proficiency with experience in Microsoft Office applications, specifically Excel.
• Strong research, analytical and organization skills.
• Ability to gather data, perform process analysis, and provide recommendations.
• Strong time-management skills and problem-solving skills.
• Demonstrated productivity in a team environment.
• Knowledge of toll systems and/or Backoffice operations is a plus.
• The start date will be Thursday, May 28, 2026
• The internship will last approximately 12 weeks, ending on Friday, August 21, 2026
• This is a full-time internship (5 days per week at 7.25 hours per day)
• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

Selection Process

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews
• The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
• Ability to opt in to the New York State and Local Retirement System